Where do I start? I've been an I&R Technician in various departments for 7 years now. Overall in that time, I have been treated exceptionally. The pay and benefits are excellent. My co-workers are outstanding people that I am glad to know; I have witnessed employees go outside their job descriptions and go the extra mile a thousand times to resolve a bad situation for a customer.

Every...

The management will constantly be looking for ways to increase gradually your workload. They begin by adding this little task and then another thing and another thing until finally you turn around and look at your workload as compared to let's say a couple of years back and then you realize that your workload almost tripled. The hipocracy of the management is flagrant. This employer has a...

Telus is a joke for an employer. All bargaining unit union employees are required to take annual ethics training and to act ethically all the times. But most managers are disrespectful, violent, and behave like complete and total jerks. The managers don't follow these same policies. Example: My manager told me that he didn't care about my health and safety and then disciplined me for taking...

I worked for Telus for a short period of time, and it was apparent that I wasn't going to fit in with their corporate culture - not because I couldn't cut the mustard, so to speak, but because I really had no use in passive-aggressiveness, nor in coded language and games. The role I had was alright, but whenever I asked for clarification or resources I got the most amazing run-around imaginable....

The funny thing is every comment here is correct, telus is a joke, the upper level staff is acquired through favoritism not through experience or knowledge, the upper staff itself is a joke, especially some team leaders who literally have no idea what they are doing. I suggest if youre not done your 120 day period to be perfect because they fire over literally anything forget being on time and...

I retired from Telus last year after working for them for 36 years. The first 22 years was great. But everything changed when we got a new CEO in the early 90's. I was micromanaged to death. Sell,sell sell!!!! I was advised by my manager that I should quit or go stress leave because my sales weren't high enough. Even though I had perfect attendance and always scored 90 percent in my customer...

MY RATING SPEAKS FOR ITSELF, AS DOES THE OVERALL RATING. PATHETIC COMPANY TO WORK FOR. WHO KNEW? I MEAN REALLY? "THE FUTURE IS FRIENDLY"?. NOT TO THE STAFF! TELUS MANAGEMENT REALLY NEEDS TO WORK ON ITS "COMMUNICATION SKILLS" (NOT A PUN) PERHAPS ITS TIME FOR A NEUTRAL TYPE "UNDERCOVER BOSS" TO GO VISITING THEIR UNITS.

MOST EMPLOYEES ARE NOT HAPPY" "TELUS SOMETHING NEW" (PUN DEFINATELY...

Hi I work in a cooporate store in south central. This is thee wOrst job I have ever had. The pay is terrible. Management claims to want to help you but All they do is pass the blame to the next person below.. I broke my back to helP out and do my part and it literally got me nowhere.. They do not pay employees on time... And cut you out of your own mOney.. And then if you complain.. You are...

I was hired as a Corporate Store Manager about one year ago. Although it is not the highest paying job; the perks and benefits that all employees get are amazing. I have worked for many companies in a management role and have never seen a company that treats its employees as well as TELUS does. No waiting period for benefits (even for part time employees)! Although there is a lot of stress placed...

The WORST people get promoted and the best of the best sit idle doing idiotic tasks.

I left after 5 years as I constantly see pushed back release dates and malfunctioning systems both internally and that face clients.

Answer this 1 question: which of the major 3 carriers is ALWAYS LAST with products & services? ANSWER: TELUS!

I was referred to work at Telus by a friend who said it was a good place to work and it did start off as a good place to work. Not long after completing my training it went downhill. My manager was often rude to me and abusive. My teammates even started spreading rumors about me. It turned into a terrible place to work. I dreaded going to work each day. Alot of what's said on this site is...

This is the WORST company I ever came across in my entire work life. Kiss up, Kick down environment where we were treated very-very badly by bubble-gum-chewing new graduates with MBA degree, as our department managers. They were also screwing customers by forging and altering contracts that have been signed, to increas their own commission. Very unethical!!

The good part of this place is they do pay you a lot of money and their benefits are hellishly good. That's about all I can say about the good. Essentially, they are a business and they are there to make money. I worked there for about 8 years, and I knew multiple departments in that time. Managers were people that would kiss ass as much as possible. If you started in any department and...

Corporate Store employee for 2 years in Southwestern Ontario. The new area manager is horrible! the old one was amazing but of course TELUS cut her loose. Management is uneducated, power trips 24/7, thinking they are better than everyone. what they dont understand is they are nobody. worst employer in canada take my word for it!

(...).

Shameful that they pride themselves on being such a respectful workplace, full of diversity - and striving to make positive changes for all when it comes to certain industries...only to completely ruin that by treating one of their own who was behind them all the way just because of a condition.

Way to go... good thing I retracted my resume when I found out this has been happening.

So far so good. I work in what Telus would consider a "rural" area with fewer than 50 employees in an area that spans over 1,000km of highway.

Dislikes:

- You are paid based on your tenure with the company, not your skills or advancement. I have advanced into a higher responsibility position but am still the lowest paid tech in my city.

- Some care reps give the company a bad name. As a...

The other day, the oncall Telus manager lipped off at me because I wasn't feeling good and wanted to go home sick. I don't think he understood how painful cramps can be. Would I recommend working at Telus? Nope. Go work somewhere where you're treated like a human being!

My journey of 36 plus years was filled with amazing opportunities, challenges, change, learning, great people to work with, the Leadership team navigated change a little harshly however the goals were clearly explained. I would recommend this employer to anyone open to self discovery and growth.

ClearNET morale was great back in the good'o days. Morale @ TELUS is an embarrassment where team managers that lack product knowledge skills (ie: we sell cell phones? really?) micromanage you to death. Depressing workplace envoirnment. This is suppose to be a 'Future Friendly' company as it keeps reminding conusmers for the past 15 years but yet internally the nobody communicates with each...

One of the managers at telus would sometimes flirt with me and even ask me out on a date! How inapropriate! He did not stop even after I told him I was not interested. I heard some of my coworkers lost their jobs after being sexually harased. I'm not sure what's going on at Telus but it looks like sex between managers or teamates is common. I'm looking for a new job now. Can't wait to get...

Disorganization, conflict, avoidance of responsibility are a way of life now. Nobody upstream wants to pass bad new further up so there is a "The Emperor Has No Clothes" atmosphere that is pervasive.

The true end of moral here was the lock-out in 2005 and the importation of scabs to replace workers who had supported the company for up to 40 years. The 6000 individuals in Alberta who crossed...

Carrot and stick management................the beatings will continue until morale improves. Run by sleazy Vikings. GE model "Rank and Yank". Crushes innovation, employees quietly seething while doing their jobs.no pay increases for several years. Employees have figured out they are being used. Very poorly managed from the top. Was before and could be a great company again with the right Sr...

I don't wont to go into to much detail but Telus needs to align salary's in AB.

Worked in marketing. Manager was horrible - irresponsible, often late to meetings and unprepared; however, flipped the tables and blamed everything on us.

Management uneducated advanced by kissing butt. treat employees terribly and if you have a voice do not open it! they will eat you up and chew you out! worst company to work for in canada! stay far away! Sales Rep Ontario Corportate.

crappy managers to work with, far less qualified, just there because they know somebody!

ceo has noble vision, but are ther good managers to implement those values?

many workers are skilled, but many more are friends of managers who just take home the pay.Do not personally attack anyone, or mention anyone by name, initials or function. Comments that are insulting, defamatory or racist expose...

Spending almost a decade at this company its strange to see your mentors passed over for promotions to have them given to people with no experience because they had the right connections. Its not how hard you work but how hard you appear to work to the correct person. This company has started to fall apart and i after seeing too many of the good people leave I myself had to walk out. I breathed...

I can't say something nice about TELUS, so I wont say nothing at all...

If you work in BT (Business Transformation) you are doomed. If you are a developer, you are screwed, if you are a consultant, you are screwed even more. Full time employees sit around all day do nothing, consultants run the company, but they are treated like s*it .. I work there as a consultant through a company. I hate it

I haven't been working here for much more than a year, but its the best company I've ever worked for. The older guys tend to complain because apparently it used to be so much better, but coming into the company from working elsewhere, I truly see how wonderful of a company it is to work for. The jobs aren't organized the best, but the work and the people are great

I have been an I & R technician for 5 years and have watched things go from great to AWEFUL. I am definitely hoping to figure what is out there for me outside of this company...The only thing keeping me there right now is the pay.

I worked for two major companies in customer service before I got the customer service position with Telus in one of their call centers. At first the job was great, then they started to monitor everything you did to the point that some of my team members got scared to even take a break to go to the washroom. The stress level increased and I watched as so many of my co-workers ended up sick...

Micro managed beyond words. Doesn't care one bit about its employees! Stress levels extremely high. Anyone who enjoys micro managing can be a manager.

This company has so much potential but somewhere a long the way someone somewhere put profit above employees and organization and its been going downhill ever since. I have faith in Telus and its visions, I think telus should just get back on track with those vivions and values because they are losing valuable employees. Just droping like flies, one by one, by one.

the company has an internal HR stat that proves any new hire will loose the lack lustre of the famous critters after 18 to 24 months. (meaning you'll thinks its great fun for a bit) Most will hate the company after that and by then and be either to far in debt with what they can now afford to leave the company so they can't or to fed up to care. I have never in my life seen such a disorganised...

The so-called Management Team is an absolute joke! Many of them have a high school education - at best. They are so dumb! Eventhough they try to disguise their lack of education, it is so obvious to those who actually have a university degree. Who put this pack of jokers together? I think their education levels should be posted.

No solid strategic planning , inexperienced management team, employees who've been there for decades so resist good change and union or not Telus employees do not like to collaborate to do the right thing for Telus. Sr Management in areas like IT are most political, inexperienced and are costing the company millions due to their bad decisions. Constantly functioning in diseconomies of scope,...

This company has gone down hill since they first started. In the last twenty years they have become nothing but, corporate vultures. Having the top execs get all the perks while constantly cutting back with employees. Their latest STUNT, the Orwellian tracking devices they put in the work vehicles. I have known some very dedicated employees who even work over time and don't clock it just to be...

I have been working in corporate store for TELUS for a really long time and it's getting worst and worst. The management is poor from all area manager and especialy from Region manager that support alla area manager. They treat people like robots, Giving them unnecessary stress. TELUS focuses on Client Experience, but don't really care about their own team

Best job I've ever had, without question. I've been there almost 2 years now, working in Client Care (inbound customer service). For how much you make and how easy the work can be, I feel like we're VERY well paid. And bonus--! Union! I love being in a union, this is my first union job and the job security is fantastic. We get lots of perks like bonuses, award points you can use to buy stuff like...

I found very demoralizing working for Telus.

I have been part of the TELUS team for less than 5 years and have seen my career flourish. In my current role I am part of management, having been promoted internally from within. TELUS corporate values are strong and unite it's team members making the job awesome no matter where you are or what you do! Executive leadership is driven and inspiring. It's a fun place to be, and I'm a happier person...

I am a six year Telus employee and although Telus offers a good employee discount, knowing what I know about our customer service, I have one hundred percent of my services with shaw. This way, I do not feel bad about where my money is going.

Working for Telus has been demoralizing.

My TELUS manager bullied me severely. When I reported him, HR told me that he had the right to bully me! The TELUS policies say the exact oposite. If you want to work for a company where you are bullied and abused by management, then working at TELUS is for you. Employees are managed using fear and intimidation. It's a corporate culture of ignorance and incompentance. Bad management. Stay...

They have the wrong people doing the wrong jobs. This includes management. They do not take advantage of an individuals strengths and are very good at pointing out weakness's.

I want you to think of the people that are in management such as quality and team managers. Now think of them outside of TELUS. Almost 90% of them are losers: unpoular and on power trip.

Senior managers treat their store managers like dirt. No recognition only punishment. They have a "kiddy club" with the senior managers seems all they try to do is one up each other and be more and more abusive to their staff. If you stand up to them they find a way to discipline you. More and more work gets unloaded on the managers then they critisize you for not doing what you have been...

If you need money for the short term work for this company, otherwise just stay away. I worked for Telus and watched many of my team members become sick due to the poor work environment. Very high stress levels, inexperienced and poor management team and overall not a good employer to work for. If you are highly skilled you will not be valued in this company. They want people who will do as...

It's all depends on who you get as manager ! That can make the owl difference.

best company i ever worked for !

I've read many of the posts here and I wish I can disagree. I've been with this company for close to 30 years. I used to be very proud to be an employee of this company. Most of the supervisors/managers I worked for over the years have been knowledgable and supportive but the past few years have left me shaking my head. Senior/executive management are really out of touch as to what is really...

Worst employer I've ever had. Stressful, bad management, don't care about the employees. Oh, and management lies. Stay away if you can. No employer deserves a bad rating, but TELUS sure does!

I agree completely with many of the low ratings given to this company. Very very poor management skillset, misguided strategy and poor vision. It's very true about the FIFO factor they follow here. It's a numbers game, and has nothing at all to do with the fact that you could be an intelligent, highly skilled individual with great experience that you could bring to the table.

Currently work as an InR tech. I read the comment here and think they need to separate Telus and Telus mobility from each other as they are very different structure. With Telus i will be able to retire at 55, I make a decent hourly wage, I have a good manager (although i have met a few i am not sure about). Over all happy and not looking for another job.

management skill need to be improved a lot, basically, it seems a startup company.

Area managers who are lazy and delegate their tasks to managers who are (mostly) overwhelmed at work. Lack of training and cooperation between corporate stores. Most corporate stores are understaffed wondering why? Telus might pay high commissions and bonuses but also pressure their managers and sales reps to sell unnecessary insurance plans and over priced accessories, so their staff quit in...

I have been working at DNA (Mobility tech support) for over 3 years after working at other cell providers and this job gets worse on a daily basis.

Telus doesn't seem to have any planning into any new product or feature they make available (i.e. forcing everyone onto eBilling and forcing everyone to change their TM.com login which wasn't tested at the same time, always following what...

Takes time.

Worked for TELUS Mobility a number of yrs ago (union and professional). Looking back, the best employer, best team and best executive President I have worked for - I have worked for a number of companies since and would go back to Mobility in a heartbeat. A very special work team, how I was treated (respected, not micromanaged etc.) Once BCTEL came in though things changed a bit (and especially...

I have worked for TELUS Corp. stores for over 3 years. There are definite good parts, incentives and gifts for team members. However, those do not make up for the lack of support and training when moving to new positions, minimal support in advancement. It seems like they would rather hire externally than give an internal candidate a chance, even when that internal candidate has been an excellent...

I would give them 5 stars for union busting and shipping jobs overseas.Very good at giving where they live such as pay and compensation to people at the top.Great place to work if you like a poision work place.

They have given 50% of the people in my work group buyouts. The stress level has gone up 200%. The only ones left have less than 5-10 years experience. There used to be overtime when you had to come in late to work on a planned break-fix on the network. Now you get to come in at midnight on a shift change on straight time. They paid some outside consulting group to figure out a way to save money...

yes Telus is a 1 star for me. after putting in 21 years of hard work and dedication only to be passed up for the same job i'm doing now but in a different location by co-workers that have half the time invested as i do. No reason has been given to me, so how do i improve myself? This is Telus' continual way to punish and divide the union.

I have no comment but they will not take this if I do not make the wording longer here. So again no comment. I have found in the last few years the service for the customer has been degraded not improved since the joining of Alberta and BC. Wish it was not so.

I have 30 years with BC Tel and telus put together. I find that the so called Customer Solutions managers are not there to help the Techs do their job. They put up road blocks, force crew members to reduce quality of workmanship for more producivity. And when a Tech needs to return to a customer for a fault caused by the previous visit, the manager insulting the worker. Most managers that have...

On the retail side of things the work load has gotten heavier. It seems that everything under the sun is a priority. The reps are paid almost minimum wage (base). Managers are squeezed between being short staffed and superiors who are never satisfied.

The computer systems were constantly slow and outdated.

Just look at their advertising. They push blackberry while apple and android are eating...

Worked alot of jobs before working for Telus and would have to say it's the best company I've worked for so far. As a call centre agent it's great. The pay is great. Hours are very flexable. Instant benefits. Just have to go to work everyday. Shut up and stay out of the drama. Alot of people like to complain there but for what we do it's very easy. For the outsourcing aspect. We give these people...

If you like being a technician find another line of work. They don't pay techs as well as other tech fields and you get very little overtime. You might make money if you move up in the company, but front line management doesn't make much more than the techs.

The "work/life" balance is good but if you have a family you won't be able to afford to do much on your time off.

They contract out as...

I work in call centre as part-time in burnaby. When they are busy, they want u stand by from 7 to 20:15 to work with no balance in life & work at all! When they aren't busy, they cut ur hr like hell... no respect to part time at all. they hire so many new part time but we used to have full shift until july. they think giving 20 hr shift in a week is good enough to support a family! wow! the worst...

I worked for TELUS as a call centre agent and I am absolutely disgusted with this company. They don't have any respect for their employees. Managements top priority is gossiping about fellow team members rather then being a good support system and helping the front-line agents succeed in their roles. The only thing they're good at doing is micro-managing and making your work life hell. They...

I was a store manager for 2.5 years and used to think Telus was the best place to work! I resigned 6 months ago, and am now thinking that I was very, very wrong in thinking that. I've noticed that the comments have all come from a call centre perspective, so here's some perspective from the retail side...

I was hired and trained to open a new store and I was really enjoying the training. Telus...

as a 30+ yrs. craft employee i have considerable experience with the new "Telus" brand as well as the old "BC Tel" brand, and i can say without hesitation the old BC Tel was a far superior organization to work for. Managers were promoted from within the ranks mostly having performed the job themselves at one time, training was constant and instructor led, overtime pay was available, and the...

Management is a joke. It is all about who has been there the longest and not if they are competent. There is no real appreciation and managers are out of touch with the stuff that the call center agents have to put up with from the clients. STAY AWAY.

This has nothing to do with being pro-employer or pro-employee.

The question that is most important in grading this company is: do you follow what you preach? Unfortunately there are too many hyprocritical and propaganda issues going on in the workplace that this corporation breeds.

Examples includes: Have faith in your employees/micromanagement of employees, believe in ethics/invest...

Vision : Make the most profit with your customer. Provide a good service to your customer but always propose options that may raise their monthly bills or make they believe they can have some savings by adding a new option or feature. Stressful customer rep position in the call center : out of 20, only 6 of the classroom stayed more than 4 months. Of the 6, 2 of them were fired as they did not...

This company could be an outstanding company to work for but lacks the mangement to achieve this. They seem to spend more money on monitoring their team members than achieving goals. More attention to customer satisfaction and employee satisfaction is required.

Telus Call Center is the WORST place to be, next to HELL!, TELUS only cares for $$ and cares nothing for you, Stress levels are Sky Rocketing. Team Managers are like Cops, I would NOT recommend this job to anyone, NOT even to the worst of my enemies!!

I have worked Telus mobility for 3 years. Telus management only cares about you making sales sales and sales. No human feelings towards each other. They are mainly focused on outsourcing now so Telus making money by Canadians but by outsourcing they are giving away Canadians jobs.

No future as in moving up within Telus. You just have to kiss ---- to keep the current job.

From reading the comments below it seems that the level of satisfaction with the company is quite lower amongst the unionized employees. I started with TELUS this year in management, and absolutely love everything about my job. My manager is supportive and encouraging my advancement, I am challenged and continue to grow in my role. Life-work balance is definitely there, and I can work remotely (I...

This was once a great company both to work for and in how it was viewed in the community. However, its been reduced to a shell of its former self. No longer can I say with pride that I work for TELUS, instead I usually lie when meeting someone and say I work elsewhere. They continue to drive jobs overseas and that not only erodes the Canadian economy but also lowers the level of service for...

Left the company after 2 years, Telus will drain your health and rob you of your personal life. Ironically this company used to toute itself as one of the best companies to work for, at least in BC. I have no idea what other call centres are like in Canada, but the comments here are accurate. There is no future to working in this company unless you can stand the sycophant culture with its...

I love working here. My co-workers are great, managers are great, environment is great to work in. The job can be stressful at times when you're dealing with difficult clients but I suppose that comes with the job.

TELUS really tries to create a fun and engaging atmosphere to make the job more enjoyable. There would be random draws for prizes, feature sales contests. On special holidays, the...

In my 20+ years of employment, Telus is definitely the worst employer I ever came across. I was there for 6 months and thankfully, I managed to get out soon enough before I go postal. The Anti Fraud Department should seriously audit this company because the managers are forging contracts to get bonuses and screw the public. The best part is that these managers just walk away with murder. Go...

I'm in my late 30s and have held 3 professional positions in the past. Telus was by far the absolute worst. For those people blaming the union, that is incorrect, the union has nothing to do with it. I worked on the non-union side and the people were just absolutely horrible, I quit after two months to remain jobless during a recession, that is how bad the place is. The Burnaby (the "boot")...

worst employer

If you are dealing with a Telus manager and if their lips are moving then they are lying to you.

I am currently being trained (TELUS mobility) and am surprised by the comments made that portray TELUS (as a whole?) in a negative light.

I am new to the industry and have been in rental transportation for over 10 years. Right now our training which is going on for more than a few months STRESSES quality customer care and how we can help clients SAVE by CATERING to their needs.

I have been at TELUS for 3 years as a CBA in Toronto

We all have our days there, but for the most part I enjoy working there. However they are starting to micro mange the teams. They went from 2 Bonuses to 1. They are always chaging things to favour the company.

The one thing I hate is that there is no work/life balance. You want time off you gotta book it off months in advance. No room for...

I currently work for TELUS in Montreal as a frontline representative. I've been here for almost 9 years now. I can't speak for all the reps and all departments but this is how I've seen things for the past 9 years.

TELUS, like any other big corporation, is profit driven. Profit! Profit! Profit! There is very little "human factor" considered in how things are run at TELUS. That's why most of the...

I worked in the company nearly 30 years and have witnessed a company that used to actually value it's employees to one that uses feel good campaigns instead of improving the employees working lifes. By the time I left I had lost more in time off, benefits and work schedule mobility than I did when I started. Pay did not keep up either. The biggest letdown was how you no longer felt valued. It was...

TELUS is a place over run with nepotism. If you're not kissing a director's or VP''s la la at the current moment, then I guess you'll be left behind. Hard work means nothing. There is an inverse proportional relationship between position and competency there.

ALL in all , think we going downhill. It won't get any better. Been here 4 yrs ---- definitely not trying to double that number.

They got rid of 22 very competent people 2 weeks ago, the last of the good guys in BC and Alberta that were 1st line managers. I am counting down to be outa here!

Another large company that has continued to churn out employees faster then the price of gas going up. Over all compensation at management level use to be good however as employees were let go or left the new hires got significantly less monies. Overtime and pressure was huge. Working with union was incredibly hard and becomes just another wall that you must climb there. More Red tape then...

This is not too bad

I want to blog and invest big $ in SEO to have 2 complaints heard: shoppers drugmart and telus, the two companies I have worked for. Go the the SDM page to see what people have to say (how nice I know right? But it's true that place is bad) but with Telus you have the people who try to work hard and get nowhere and those whose lips are sealed to the butt cheeks of some middle-management peon....

Don't be fooled by the employment brand. This company is run by one person whom everyone else fears, loathes and scurries around. Therefore, decisions are made based on panic, fear and obedience. Fear and loathing is an accurate description of what it feels like to work at Telus. Micro-management by inexperienced incompetent middle managers is rampant. Over five years in a senior position, I...

It was difficult to work in this environment. One is expected to fawn over mediocre executives, join a cult of personality and pray that one's benefactor will help them to advance their career. They spend too much time worrying about "executive brand" and not enough trying to implement effective work processes. The commitment to disorganization made everyone on my team tired and stressed. In...

I was an TELUS employee for 5 years with experience in multiple divisions. I have to say that I do agree with many of the comments posted in terms of its negative traits, but it does have some positive ones. If you're going to work there, determine what you want to get out of the company. As big companies go TELUS is normal, as it will 'use' you as much as it can. As a young employee (or...

I worked in Telus for their competitive operator services in Edmonton alberta. I worked there for two years full time, and was considered a temporary employee. They started me off at around 12 p/h with no benefits ( they gave us around 20-30 per pay cheque in leui of benefits.) I was told the temporary status was offset by the ability to move up in the company. However, the opportunities just...

If you are making 12$ per hour with telus you are working in the stores. Call centers for telus pay at least 17$ per hour. Great benefits. The scheduled are horrible and the management is ok... Otherwise its a good company to work for for a few years to make cash.

Big mistake acquiring companies without proper management of the assimilation. It is disgusting to see managers managing without the skillsets. I feel i have my soul back now I have left.

Telus is the poster child for kissing the manager's lala to get to the top. Currently we have an ex DJ who went to DJ school promoted to be director of a highly technical team expected to drive innovation. How can this be ? There is no linear relationship between competency and promotions. One lady who knows a recently promoted directory got promoted 4 times in one year whereas others who have...

I was a department manager who came over to Telus as part of an acquisition a number of years ago. The company seemed to do everything it could to treat us a outsiders and made little effort to properly integrate us into the combined organization. The misalignment of benefits, promotion opportunities and salary were extremely demotivating and spoke volumes about how much the company was...

Telus is not a company, it is a collection of different companies. That means there is no single corporate culture, vision or way of doing things. Depending on what division you work in, you will find a different culture, which may be in conflict with the cultures of other divisions you need to collaborate with, whether that's mobility, residential, business solutions, Emergis or all the others....

This company has a poisonous work environment. If you decide to work here, your health will steadily decline, until you can't even recognise yourself anymore.

What concerns me is how many employee's have left TELUS to go to new competitors opening up. Why are they more qualified and better suited elsewhere? Because management doesn't care about it's employee's or investment of time put into the job. Like previous comments below, TELUS could be alright in theory, but so is communism, it never works out the way it should on paper.

Best thing that ever...

They don't care if you have a family or not. I was available midnight to five pm six days a week. That wasn't good enough. They kept scheduling me for hours outside of those times. I have a child to take care of and walked out on two of my shifts as a result. I couldn't find anyone to take the shifts but was told it was still my problem. Business Ownership Culture? Hmm, if I really was an "owner"...

Telus is, on the outside, a great place to work. Benefits, perks, bonuses, pay, the whole thing looks great. Unless you are what they call a "term employee". Basically, they can let you go for no reason at all, you get no benefits, medical or dental, your pay is at the lowest grade (start at $12/hour, so after taxes, you may take home 1400 per month), the hours change on a weekly basis, and if...

Benefits are AWESOME!! Had to leave for other reasons. Overall I'd say it's a good job if you start in the business. Nothing more. Schedule are awful and you have no chance of having it changed because schedules are made in Vancouver by other people. You never know from week-to-week if you'll work overnight or during the day.

The schedule is good. I applied to work retail and knew the hours. i can't complain about the hours. I've been able to get most days off i had asked for.

TELUS: benefits good. consumer solution/FFH management bad. Business solution-management good. marketing: okay. I worked at 5 departments

Telus practices age discrimination in their hiring process. Telus HR policy is "FIFO". Google keywords "Telus BC Business FIFO" to find the BC Business article that describes FIFO, then ask yourself this question: "Do I want to work for an organization that has such contempt and disrespect for its workers?"

Horribly mismanaged.

TELUS is okay. excess politics and favoritism. I worked for their retention department, the client's abuse the agents and still they expect you to retain them by offering very very low prices as they are so scared of shaw taking over their market. i left TELUS as there was few managers who were not doing anything but warming up their desks, and expect the team to do well? they did not know any...

I have little to no respect for most of the managers that work at telus mobility. they have no clear guideline or reasoning for picking on you. if they like you or they "kick it" with you then you can slack off as much as you want and treat clients like **** and you will get away with it. on the other hand if your manager for some odd reason doesnt "kick it" with you, or they have an issue with...

I liked working for Telus and really enjoyed my coworkers. It has reinvented itself as an innovative company and it respects its employees. There are some major problems within the company which obviously haven't been addressed. As with any large corporation, there is a breakdown at many levels. I generally think they do a great job at hiring and promoting the right people (in Calgary).

TELUS has excess RACISM. In my experience of working there, they recognize white people but not anyone else. although it was escalated to higher-ups they never ever replied to me. they should be ashamed of themselves.

telus- Global telecommunication company -operations as far as the Phillipines,etc.. Telus is fast paced, fun & wild.

here's some examples:

http://youtube.com/watch?v=RhYF7TZmleY

http://www.youtube.com/watch?v=YW2ofnZmb8s

http://www.drumcafe.ca/ontario/telusmobility.htm

What a great company!

Hypocrisy, poison, toxicity, backstabbing, blind ambition, incompetence, waste, bankrupt performance program, lies, arrogance and insensitivity, this emperor has no clothes, been on the inside long enough to see it all. There is no logic, watch your back, don't poke your head up with any contrary opinion or common sense, it will be handed to you minus the silver platter. Oh and by the way, you...

Used and abused employees. Worked as a 411 operator, treated temps like shit, promised full time, got maybe 24 hour work weeks. Zero flexibility, even though there is room for infinite flexibility. shifts were all over the place, graveyard one day, than nights, than mornings... no time to re-coup. Terrible company

As a retired telus employee, I say Horray I'm done with you telus, but telus sent me (and to others) 2 letters wondering about job retention (PLEASE COME BACK).

Ha Ha HA that's why I retired.

I don't recomend telus to anyone. TOO MANY MANAGERS.

The place will have contractors everywhere. Long term employment- forget it. Looking at some of the posts below- check out #139- amazing.

Reasonable ccompensation and benefits. Good schedule and vacation time. Good company values (as it relates to a clean image.)

Overall communication and organization is somwhat messy. Chaotic projects and environments. Somewhat directionless at times as priorities shift.

I worked for vancouver Island Telus in Saanich BC a call centre with Gov contracts from Alberta and BC. Too much management people per employees, lack of team approach by management and lack of communication by management along with poor training delivery concepts. Quick finnish the call with the client. Management was there for themselves and really showed it in an arrogant way.

I am currently being trained (TELUS mobility) and am surprised by the comments made that portray TELUS (as a whole?) in a negative light.

I am new to the industry and have been in rental transportation for over 10 years. Right now our training which is going on for more than a few months STRESSES quality customer care and how we can help clients SAVE by CATERING to their needs.

I might be...

If you want a salary increase, you need to provide your manager with a business case.

People who read all these comments should know Telus is a big company and there are so many people here. You should know the background and the department the person who are commenting. I have been with Telus for just over one year and I am working for marketing at Toronto. Comparing to other big companies, I think Telus is a good place to work. It has a diversified workforce and people are...

Overall, great employer. Work with a rather young and friendly team.

I love Telus.. For those who complain.. I think you would have issues anywhere.

Although I love the work I think that management could use some revamping in certain departments.

Been an employee of BCTel and now telus for over 30 years.

I read with amusement some of the comments, by people who have been here for a very short time, about how great telus is cause they've advanced so rapidly. The amusing part is that they are assuming they've advanced on merit but with an attrition rate anecdotally approaching 30% it's more likely their advancement has been by virtue of...

I have worked for AGT, BC Tel, and TELUS for over 30 years, and am ashamed to say where I work in public. TELUS is so preoccupied with numbers, sales scams, and sleazy hidden charges, that it has no time for customer service. TELUS does not train their people the way they should, and have no plans for achieving future technical expertise.TELUS treats their employees with total disrespect by...

For a person such as myself, I think I have one of the best bargaining unit jobs and locations in the company and it took me until I clicked 25 years to get it. One incentive used to be to stick around, do your work and you'll get where you want. Now it's knob gobblers and contracters. Still like my job but detest the company. Since 2000 this outfit has gone in the toilet. 2005 was illegal,...

Telus is just a big company that cares little for its employees or clients

don't work here if you weant to keep your soul

Morale is terrible We get a whopping 2% raise this year which means we are going backwards. Lots of surveys but nothing changes. No recognition for front line workers. The junior installers on the apprentice program[good and bad workers]have been screwed for 2 years with some quitting and becoming contractors for better pay. The union is useless

I have worked for TELUS for just over two years and have advanced at WARP SPEED. I love it!!! In two years I have already had three positions. I hope theres more to come!!

I absolutely love that there are a lot of people that work for TELUS that are positively THRILLED to be working there and it puts a smile on my face all the time. I LOVE TELUS, I definitely recommend them to EVERYONE who is...

Good Employer. They suck at vacation - only can roll 2 weeks and it ticks me off that I lose vacation year after year because of stupid archaic policies. Not my fault that I cant take time off!! anyone know how to change the rules???

I worked here for almost a decade, before it was bought out to become what TELUS is today it was a great company. The last 5 years were disappointing to say the least. With my education and experience I had to fight for proper payscale for my roll because I was well under the payscale for my roll. Finally got the base and now with my new company I am properly compensated which makes TELUS pale in...

As a newer TELUS employee I have run into a few snags with our benefits, and our first few paychecks, but TELUS has done nothing but to compensate our team for their errors. The benefits packages that Ive recieved are better than some government employees that I know, and there are multiple levels of choices. The fact that they match your RRSP contribution, donate money in your name to a chairty...

TELUS is a good company to work for. There is a lot of emphasis on personal development and work life balance. Salary expectations are competitive with variable (bonus) paid to all full time employees. Vacation and holidays are not as generous as some other organizations. No RRSP contribution match, but the company does offer a pension plan with 100% matching contributions. Unfortunatly there is...

good money. lots of variety and opportunity. If you want to do well, make good money, have fun at work and enjoy your job then this is the company for you!

From reading the comments below it seems that the level of satisfaction with the company is quite lower amongst the unionized employees. I started with TELUS this year in management, and absolutely love everything about my job. My manager is supportive and encouraging my advancement, I am challenged and continue to grow in my role. Life-work balance is definitely there, and I can work remotely (I...

Work life balance is a JOKE! They demand way more than 37.5 hours out of employees! There is an expectation that you will be available to work nights & weekends and if you don't which is within your rights legally, it will mean that you do not get the proper recognition/bonus/advancement opportunities!

Telus was a great employer 4 years ago, but now they are getting greedy and taking money out of the pockets of their employees. They screw up pay, cut back on benefits , eleminated bonus pay and even took away the Christmas turkey's they used to give and it gets worse everyday.

I hae a ton of freedom working at TELUS. Things can always be improved but the amount of HR and work related applications we can use on line make things much easier

Telus is, hands down and without question, the worst company I ever had the extreme misfortune to work for. The only thing they seem to do well is brainwash the employees.

When I was fleeing domestic abuse, I asked for emergency stress leave. The HR rep asked me to put my reasons in a point form email then send it to him.

Seriously.

Naturally, I said that wasn't appropriate and asked...

My experience working at TELUS over the past 1.5 years has been nothing short of exceptional. I am a front-line agent and even in this entry-level position, I honestly believe that my future is indeed friendly at TELUS. I am given every opportunity to succeed. I have a career path mapped out before me and for peak performers that strive in a performance-based culture, the opportunities are...

I have worked for TELUS for 2 years now, and have already advanced at store level. I am incredibly satisfied at TELUS, and would recommend them to anyone. I LOVE my work environment, and my Support Team is incredible. I was looking for part-time work when I started at TELUS, and now I'm working with my Support Staff to advance my career. By far, the best company I have ever worked for.

I have worked at TELUS for over a year and am already advancing. It's an awesome company.

I have worked Alberta I&R for about 1.5 years now. Been treated like absoluyte crap with false promises and no advancement. The apprenticeship program has been on hold for 3 years.. meaning 0 raises. Most of the guys I started with are gone or want to go. People who have no choice are stuck here. I am quitting as soon as I have enough saved up to go to school again or find a better job. Manager...

I work in to Toronto location in Client Care. I find Telus is an amazing company to work for! In client care you are in the call center, to stats are of course key to your survival. If you're good at what you do, then you're recognized for it! After working for the competitor (rogers) you know what REAL mismanagement is! Telus is amazing, and I would recommend client care to anyone with previous...

telus has lost everything when it hired darren john rob...they destroyed us all

This Company has gone down hill. It is not an employee based company. No flexibility, no quality of life, below average to average pay, constant bullshit and lies, unreliable products. Very reactive company rather than proactive. All promise and no commitment.

Come on employees we all know the only way to move up in telus is to kiss a**.. Unless you get hired in for the position that you want... Really team telus and their values suck if your not buddy buddy with you support system...

I work in the Client Care department in Montreal (St-Laurent), and let me tell you that out of about 15 people in my team, at least 10 of us are looking for a way out. I started working for TELUS because the pay was good, and I had to pay for school, so now I will be able to leave this place, since I have graduated.... I will NEVER recommend to anyone to work for TELUS. It seems like the CEO and...

Big company too concerned with the bottom line. Offer sub-par products and service. Hard to represent to the public.

being a product product rep i find it hard to move up in the company being a sales rep i think that are more opppurtunities for internal movement but over i love my job because i treaded great

The new call center on the 15th floor is managed by female managers who promote or restrict the advanced of employees based on their personal preference and not on professional qualifications. As a result most of the excellent professionals either already left or are planning to leave asap. If you choose Telus Montreal then go to the other call center on the 17th floor.

Love the job. Hours are great, work location is great. Worked in another industry for 20 years, and hated going to work every day. I love going to work for Telus now. Look forward to every day, Been with Telus for 4 years, and plan to work another 21.

I was a seasonal here and just recently got hired back for part-time. I Loved it. The people, the company, even some of the clientele! Overall, a wonderful company to work for.

Working for TELUS is a horribly uninspiring job that provides no sense of assurance there is a future with the company for any tradesperson. The workers in the field are given no respect for their opinion or work they do and are not fairly compensated for the job they do. TELUS cares more about counting nickles and dimes to make sure the shareholdres make profit than they do about providing a...

Telus rocks!

Shareholder's are important, but they have replaced the customer in importance at TELUS. Watching managers treating employees so badly that they just leave, is demoralising. I am not important, as TELUS' primary goal appears to be to "divest" itself of Canadian resident employees. Why would I recommend a job here to someone when I don't think there will be any jobs at TELUS,in the near future?

TELUS has treated me well at times over 10 years of employment, but there is a really big gap between the workers and upper management

TELUS is a horrible coporation mostly because it is run by an absolute corporate mongrel. There is nothing good about working there except the pay, and the only reason the pay is good is because the union fought for it. Union's are not perfect, and this one isn't, but it's the only shred of hope anyone working at TELUS has for a semblance of job security. An example of how horrible TELUS is: well...

I'm a bargainign unit call center employee from the east.

I have to agree 100% that unions are a dinosaur, they've had their time and place but the only people benefitting from them now are the lazy, and those who know how to "work the system" to get max time off for "stress" leave and the union dues collectors..

I have been with telus for years before the union,It was a great place to...

I have worked for telus now for going on 2 years and it is an excellent place to work with excellent money for retail. Although there should be a better system for staffing!

I've been apart of the company for 10 years now, have seen some great times and some critically depressing times, but overall the company itself has maintained a strong vision, dedicated pursuit of advancement - despite some obvious challenges not only among technical and environmental but they have some serious work to do considering the bulk of the employees are baby boomers and are going to be...

Everyone is extremely friendly, the company is huge and so there are tons of opportunities to do all kinds of different jobs within the structure, and moving around within the company seems to be easy enough to do. Flexibility with schedules is great, and the job is very relaxed and comfortable.

TELUS is an exciting company to work in...I never thought it would be this great but it is...I have been with them for 4 years and I do not regret one day!

TELUS can be a great company to work for. I was there just under 10 years (non union). It can really depend on what area you work, and who your manager is. Some managers lacked integrity, but some looked after the people under them very well. Money was not bad... recognition was nice with Team Machine points. The group I was in had very strong team environments, but it didn't last forever as mgmt...

I work in a BC call center & I rate Telus as 2 star, not the worst but definitely below what it should and could be. There is a high turnover, new employees do not usually stay long & many of the long time employees have left because they are not happy working there anymore. Telus used to be a good employer but I cannot recommend them any longer. The monitoring by management is relentless &...

Horrible!! They move people around like cattle. Try to post on a job, you won't get it on years of service or for your abilities, it is strictly based on who you know. They used to be a good company but not so for the last 7 years.

Almost done my career here. Wouldn't recommend telus to anyone. Compensation is poor. Company trinkets don't pay the bills.

I have worked for TELUS for 13 years. It was a good place to work with lots of room to move around in the past but since the strike there are no job opportunities on the union side. All jobs that are posted are directly related to TEMPS which the company hires for less money and no benefits. There is no place to move unless into management which I am not willing to do at this time. I agree...

What a great site!!!

Also not union but a management professional employee working for TQ, yes the present is made to be so complicated,I guess to the future will look seem more simple.

Useless red tape! Recently left after less then a year.

Worked for competitors and went back cus I HATED it there.

High turnover in every department. My first clue should of been when the person who hired me...

As management employee working for Telus in Quebec downtown.Very old school, its like working for the government in the 80s.The future may be simple but the present quite is complicated. Change is very badly managed. No matter what they tell you the pay is lower then competitors, benefits are expensives and no career advancement. Too cheap to give employees cool phone. Work life balance is a myth...

Management problems, stress, redundant Team meetings, smoke and mirrors, 100% NOT implementing the 'Value System' initiated from the top. Horrible, horrible place to work with a conscience.

Work life as AGT was very good but things have gone downhill ever since the TWU came in. There attitude is more confrontational. Ever since the strike the bitterness has run rampant. This new contract is slanted so bad the company can do what ever it wants. I don't recommend employment here.

Telus used to respect the workers but now that they forced a contract on us that the union wouldn't attempt to negotiate there is no paid appt. time, no recognition, no ot cause the contractors get all the extra work while we don't have enough for a full day. Total mismanagement.Terrible since TWU came on board.

Telus has some great products,,they do however have some difficulty delivering them now, we used to pride our selves on being a service company but that is no more, i have worked more than 33 years,(less 4 months) i have always enjoyed the work, (and been told that I was very good at it) I like many was

very fortunate with the changes in technology, the work was always changing and new,...

Terrible company to work for! They do not respect their employees, the HR department will only side with management , and they are every secretive and tons of politics! The Managers dont even give you a choice of where you want to work ..they will transfer you where ever they want and will use you like a guinea pig!

working for telus for about 3 years was okay..when i was first hired another employee told me that telus sucks the life out of you..being a new employee i wasnt sure of what she ment..till now...after a few years working there , they have changed management , staff , benefits, compensation, everything...Telus in my books went from number 1 to the last place on earth id work for..They do not...

Overall Telus comes off as an appealing company to work for. They are well organized, and clean. And most of the operations are done by the book. Let me just say that one manager can spoil it all. Not mentioning any names but starts with a K and ends with an A is a horrible manager and she is the reason why I think that though Telus is grate, they do not back up their employees to the fullest. It...

Good team members.

If you are going to post on here can you please post whether you are management or union and what type of work you do (call centre, acconting, marketing, project management, etc.) to give the rest of us some context? TELUS is a big company and potential employees need to know where your review is comming from.

Support is better than at many companies I have worked at.

Conditions for work are very good.

Stress levels are self-imposed, there are people there who have high stress levels & those who are much lower - it's more about attitude & ability to cope.

Compensation is good. I have only been working there 6 months. My opportunities for advancement, while limited, have been communicated...

My feelings are probably affected by a very poor manager I had. He was disorganized, absent, a very bad delegator, a terrible coacher, and always in a state of panic.

This company changes you. Changes who you are. More than five years of eating feces every day on the phones. I feel like I am crying inside...all the the time. Please God, find me a way out. Please enter a more details comment. Please God, find me a way out. Please enter a more details comment

Not the greatest empolyer to work for. Management doesn't recognise the employee which is very sad. Difficult working with so many unhappy customers day in and day out. Seems the higher up you are the worst shifts you obtain giving you the feeling that they want you to quit so they can save the company money so they can keep the lower paid employees. Upper management and lower paid employees...

Le futur est simple

Well now I know where all of the "Voices for Change" malcontents went to.

I have been at this company for over 32 years. In the past I found that the culture of the company (especially the BCTel component) rewarded mediocrity. Everybody was rewarded at the lowest common denominator; going over and above was frowned upon.

The last few years have been difficult from a personal POV. Many friends have exited the company and moved on (most to jobs that better fit their...

Top sales performers aren't recognized with salary increases.They put a lot of dollars and perks on the plates of management, but are rewarded with a plate of dinner once yearly. No clear salary schedule is available. TELUS has no understanding of the importance of grassroot networking and increasing company profile outside the major cities. Too bad.

I have no idea what our CEO is trying to do. It's hard to believe that anyone could be capable of destroying so many lives and careers. For what? To raise the shares by $1? The share price has actually dropped 37% since June 2007. I'll be celebrating by cracking open a bottle of Dom Perignon the day that evil tyrant is gone. Employees will only perform well if they feel inspired. Everyone...

Corporations are the devil. But this devil over here is not as bad as the other corporation in its category. At least, not yet. Been at TELUS about 2 1/2 years, and I can't say that I care anymore. They want you to embrace change, which should be translated to "accept the decisions and shut your mouth. What, you're gonna quit and give up the best salary in the industry? Go ahead.

It was...

After more than 20 years with this company starting with BC Tel, I can not believe how fractured and disfunctional it has become. Starting with the current mentality of hiring any management type into management regardless of whether they know the job or not, right through to the learn as you go model instead of formal training. I watch as employees become more and more frustrated and...

No employer deserves a single rating, except for TELUS. Take a look at the recent Pulse Check results. Employees aren't very happy working for TELUS, and the previous posts prove exactly that. Upper management need to realize that its employees are its most important asset. Maybe one day this company will get restructured and become a great company like it once was. It appears that changes...

Telus Mobility cellphones -think twice about family plans.

http://www.cellphones.ca/news/post002081/

Did any managers get fired over this?

Probably not, probably promoted.

WHAT MANAGERS OR EMPLOYEES DID THE TEST RUN OF THIS SERVICE?

Nice going Telus. They tried once, moneys to be made, they'll try again.

What a Joke.

The atmosphere is less than desirable and new employees soon find that out. There is a large percentage who after completing the seven weeks of training, leave in the first month or two. Scheduling is a big problem. Those with seniority get the worst shifts so that management can try to entice the new employees to stay. It doesn't work so even tenured employees are starting to leave.

Yes- do not bother with this company. As an employee working in the NOC- Calgary I though I had seen it all when Summertime (date- I don't recall) 2006 @ 0100 am, we had a OC___ tbl between Calgary & Winnepeg.

The cct was working on protection (transport guy said it could wait-it's on protetion), BUT the Directors- Mitch Gallaway & Frazer Patjeck wanted it fixed asap.

There was a card in...

As time goes by, (he) has turned this company into a down hill spirall. If the customer isn't waiting 15 min on hold we have to many workers.

This company treats their employees like shit! I didnt even want to give them one star on the majority of the questions!

The atmosphere is less than desirable and new employees soon find that out. There is a large percentage who after completing the seven weeks of training, leave in the first month or two. Scheduling is a big problem. Those with seniority get the worst shifts so that management can try to entice the new employees to stay. It doesn't work so even tenured employees have been leaving in droves to find...

as a TELUS employee with over 25 years I am sad to see this company dragged to the depths of a cespool of filth.

(1)Darren Entwhistle (CEO) & the board bring out TELUS Idol

http://thetyee.ca/News/2005/08/08/TelusIdol/

http://www.cupwnewvision.org/telus_censorship.htm

(2)Entwhistle arrogantly tells employees to FIFO (FIT IN or F___ O__)

(3)Telus rents Ferraris in Europe for their top...

Overall, atmosphere and teamwork is impressively great at TELUS Mobility. It's when it comes to the strategy, organization and management that it isnt that great anymore, specially since the Merge with TELUS corp...Since then, management isn't the same at all, therefore the culture and the values aren't the same. it used to be a family, now it has become something else colder.

If you're...

I've worked at telus over 27 years. We've just had our pulse check & the management team came in with scores of 9 to 40%. telus is not rated in the top 100 companies in Canada.

http://working.canada.com/top100/winners.html

The managers try to manage by intimidation. I will be leaving before the end of the year. telus is trying to kill off the union & contract out the company- construction,...

If you are ever looking to see where Hell On Earth resides simply

look under the Telus logo. Used to be a great company and job

but is now just a job. Employee pride is gone, Telus cares little

about Customers, more managers than craft. After 28 years

I sadly just want out.

Let's face it... those at extremes either good or bad are to be heavily discounted. There are good things and bad things about any employer. It's only foolish to think that you're going to find it that much different anywhere else.

The problem with TELUS is that all levels of management still can't get over the fact that TELUS has always been a unionized company nor will management accept or respect the union. Once this is accepted and respected, maybe TELUS can then claim to be a good employer.

This company has a lot of potential to do better. They acknowledge that employees are not happy about compensation, benefits, etc., but are unwilling to address these issues. Happy employees are more productive.

If you're considering Telus, make sure you negotiate a salary you can live with for at least 2 years, since raises are not guaranteed to be annual. And don't count on the quoted...

As a corporate store employee, i feel Telus treats me fair, there's the odd thing that i wish would change, but overall, i've never worked for a better company,

Only thing wrong with this company is too many managers running around with no clue like the poster below...

The only thing wrong with TELUS is that there are too many unionized employees.

I used to be proud of working at BC Tel, but when we became Telus, the company and culture changed and I am ashamed of the company I work for now. I don't like to admit to people that I work for Telus. I am upset that they have a call centre in the Philippines that most customers are not aware of. Telus talks the talk but doesn't walk the walk, the only reason they want everyone to go to e.bill...

Pro: The pay is good. Con: It's a corporate culture of ignorance.

TELUS is a poorly managed company. I think TELUS is a disgrace because it outsources a lot of Canadian work to the Philippines. I�m ashamed of how TELUS treats its employees. All employees should be treated with respect rather than with disrespect. I�m unhappy with the direction TELUS is heading under the current CEO�s leadership. Our CEO lacks integrity, and we all know it. I think it�s time our...

I have never worked for a company before that has repeatedly lied to me and threatened me. When I started working for TELUS, that all changed. I would not recommend TELUS to my worst enemy.

Good Company work needs to be done with Management

Managers are less knowledgeable than the front-line employees. All managers need to be educated on employee relations, human rights, and common sense. TELUS does not train its managers how to deal with employees in a respectful manner. The work environment in TELUS is very poisonous. There is a labour shortage within TELUS, and we are asked by management to recommend TELUS as a place to work...

Employee morale slipping daily---ignored by management!!

telus is a dump, a word to the wise, seek employment elsewhere, after near a decade, I woke up and left, couldn't be happier now!!

Is there any way to rate lower than 1 star?

TELUS outsources much of its call centre work to the Philippines. Wal-Mart is the world's worst employer which owns many sweatshop factories in China. What do TELUS and Wal-Mart have in common? Canadian companies like TELUS that make money from Canadian consumers should use their profits to provide jobs to Canadian workers. TELUS makes over $1 billion a year in profit, yet new job...

Excellent business to work for, offers great worklife and personal life balance, compensates well, great leadership and growth.

This company has lost its soul under the present management.

It has lost its ability to recognize the contributions of any of its employees and assumes all gains are due to the management decisions. But the only thing keeping it afloat is the core of experienced employees which are willing to the right thing at any cost.

Gone after 26+ years by my choice, no package or incentive to leave other than to reduce my stress levels and move onto a new life where I control my future. TELUS used to be a very good company to work for, but has gone steadily downhill since the arrival of Darren Entwistle. Wages for many positions are not competitve, benefits are being reduced (especially for management) and those TELUS...

I have to rate the internal comm as simply brilliant; however, the messages are so far out it's hilarious.

'Celebrating Telus International' = This is the Manila based sweatshop that is siphoning Canadian jobs.. and they want me to celebrate this?

Paying contractors double what they pay their 'valued employees' and all with the spin of 'work life balance'

All new large-scale builds are now...

Darren Entwistle was handed a company with a motivated, co-operative workforce and turned it into a soul sucking cesspool of backstabbing corporate climbers.

I hope he gets ass herpes.

Stop outsourcing work to the Philippines, it demoralizes your employees to have them know that the company values cheap and often poorly done work. Do not launch billing software without proper testing and confidence from employees using the software.

Extensive ELT focus on shareholder value is diminishing TELUS' ability to retain quality people. The people are the brand - take care of them and your brand will remain solid in the market.

Way better jobs out there!! I was a long time employee, glad I left, they don't deserve (Or want) any talent anyways, give it to the cheapest contractor around, rack up the short term profits and screw the customer!

AGT was awesome, ED Tel was awesome, BC Tel was awesome,

telus just sucks, since 2005 its been downhill, its a nowhere job, just a paycheck, nothin else

suck

Maybe we're hard on the company who is driven by "the future is friendly" yet the company itself is unfriendly to the people who work there. I would rather see honest well thought out comments than some mindless "oh its great because its better than mcdonalds" give me a break. Yes there are worse jobs out there but that doesn't mean that OUR jobs and OUR lives couldn't be better than they are. ...

For those who've entered negative comments, take a look around at what else is out there. You don't know how good you have it.

After seeing a lot of negative comments on TELUS, you should put down what part of Telus.. I can see the dealers being a shitty place, but Mobility, call centers, we're over paid to sit on our ass and get double time for holidays/OT, all while winning prizes, being fed, with multiple ways of getting help and moving up in the company. Im glad i found a job that fits my lazy lifestyle. BTW i make...

Telus is the most abusive and disrespectful employer I've ever worked for. The work/family life balance does not exist in this company. Emoployees are not allowed to receive personal calls. If your family has been in an accident they are supposed to call Telus scheduling who will decide if the matter is urgent enough to interupt your work??!! Employees are expected to keep their visits to the...

Telus is the most abusive and disrespectful employer I've ever worked for. The work/family life balance does not exist in this company. Emoployees are not allowed to receive personal calls. If your family has been in an accident they are supposed to call Telus scheduling who will decide if the matter is urgent enough to interupt your work??!! Employees are expected to keep their visits to the...

It was a proud moment for me in 2002 when TELUS was voted one of the ten best employers to work for in Canada. Since then, there was an imposed contract on its employees, a lockout which lasted four months, and a hostile work environment created for those who did not cross the picket line. Some employees who did not cross are now discriminated against, harassed, and intimidated by their...

A good employer would not impose a non-negotiated contract on its employees. TELUS is a disrespectful company and not a good employer. I would rather work in a coal mine in China than for TELUS, and that's why I recently quit. Although TELUS is desperate for workers, there are better companies to work for.

I rated Telus as a poor place to work. I have been working here just over a year and when I first started, I could say that I loved going to work. Then they implemented a system that did not work and was not functional for the front line team members. I find my coworkers bitter and disrespectful and my manager not willing to solve any of the rifts that live within my team. I am only here until...

Telus may seem like a good company at the onset of employment but the longer you work there the more you realize that the management there are real works of art engaged in a phenomenom known as 'group think'. Maybe they have do what 'it takes' to keep their jobs but I just can't fathom how any self-respecting, intelligent person can go along with some of the decisions being made and implemented...

Avoid at all costs - way better jobs out there!!

For the most part a good employer. Benefits and pay are pretty good when compared with other large companies however it used to be a number 1 world class employer before the new contract was implemented (2005). The down side really is that when they were that good the company and share holders were making money hand over fist and now they really only make a few extra bucks at the large expense to...

I'm working on the CPS side of the company now for 2 years. I have seen mostly fantastic things including training, teamwork, strong work ethics and a great flexibility in the employee / employer relations. This is a great company to work for.

Telus is being led by executives who are behaving like a bunch of spoiled rock stars. Unlike us, they are receiving plenty of shares and options that prompt them to do everything possible to pump the value of the shares without producing real results. Have a look at what the insiders are getting by going to : https://www.sedi.ca/.

The rest of us have to rely on the company's scant generosity...

Telus has lost it's loyalty with it's employee's. After more than 25 years there I find it sad that now it's all about my retierment date.

I have been with the company for over 30 yrs. Teleponey Mantality is how I describe it. The upper management don't have degrees but want to address the employees as if they do. They have hired and fired lower management on a regular basis. The upper management can't see the forest for the trees. Keep the people in their skill sets, where they will do the best, promote them when they are...

Not treated as a person but only as a number. Pay doesn't keep up with inflation and benifits have dropped off. Upper management is only concerned with share value and pretends to enbrace employees.

TELUS has moved from a poisoned workplace to a toxic one.

telus was the best company one could ask to work for. Then came Entwhistle and change to company from a customer service focused company to $$$. Now it's all about corporate greed and how much money can be sucked out of the customers. Farm out everything possible, and have as few full time regular employees as allowed. No more resident expertise to be able to solve the simplest of technical...

Incompetent management, out of touch with clients and the workforce. Telecom is a service industry, too bad those running the company have forgotten that.

No longer a service orientated company. Share return and compensation for those at the top is the only concern.

Telus is by far the worst place I've ever worked, but only started going downhill when Darren E. came on board. I worked both wireline & wireless and found the management too scared for their jobs to do the right things for their people. I did have good managers (3) but they were few and far between.

Telus is a socially corrupt shiny veneer with one of the highest levels of stress related absenteeism in the industry. A world of smoke and mirrors, and spy vs. spy.

Telus has some very talented and self-motivated individuals at the working and front line management levels. Unfortunately their dynamism is not matched in the middle and senior management ranks. It's disheartening to see the optimism of new employees get turned into a cynical outlook after spending a few years here. Increasingly the culture is being dominated by doing what looks good rather...

Although many team members love their jobs here, there is too much variability in team member experience. some people work for great teams, while others work in horribly caustic working conditions. When considering this company, please consider the 'mental health' of your specific team. it could be great or a nightmare. Happy Job Hunting!

Telus is the worst place I have ever worked at.

I can;t believe the amount of crap I had to put with.

You hve to be the biggestass kisser in the world to work their.

YOu can also take up smoking to talk to the higher up's. Once your an official Ass kisser, then you will be promoted.

If you like low pay, high STRESS, working every weekend. Then Telus is the place for you.

It was a nice place...

Worst job experience I have had since working for Convergys. Employees were hired as "Temp Employees" to avoid having to pay benefits then when hiring guidelines were changed (All employees now hired as Perm Part Time) those in Temp positions were frozen out. Managers had little or no experience, focus is on making profit at any expense regardless of how it affects the customer. Most...

I can't think of an other company that I would work for. Will be here until retirement.

I enjoy doing my job but would like it a lot more without Telus continually telling me how great they, their ethics, etc is. Telus seems to have all the buzz words down but don't follow through with action. If you have a hands on job you should be OK, but if your job can be done remotely it will be sent overseas sooner rather than later

I've worked there 10 years and if I wasn't a single mother that needed the small paycheque that TELUS gives me for the large amount of work that I do, I would leave that beaucratic place.

It's gone downhill in the last 5 years.

Great company to work for, Great Benefits and Management. This company is very organized

I've worked here for 10 years and will continue to work here until I retire. It offers great opportunity for advancement, especially if you don't have education, but are willing to put your time in. The jobs are all secure and the company lives up to it's employees expectations. It honestly listens to it's customers and doesn't try to rip anyone off. It's a great employer!

Glad to have left this dump

I have been an employee on the Wireless side of the business for 10+ years. Over that period of time and throughout several mergers and integrations, the organization has been guided by it's corporate values and remained true to their commitments to employees. Given that we are facing increasing competition and will need to invest in strategies to overcome some structural issues going forward,...

After only 5 months, i can tell i will work here until i retire

TELUS is an Excellent Employer, I worked during the big event because I believe in the strategy and take pride in my job.

Excellent Opportunities for advancement, well defined goals and objectives. Work Hard and you are treated well.

My call center is hiring in Calgary, apply online!!

Anyone that doesn't like TELUS, please do everyone a favour and get another job!!

I agree that the jobs are hard to fill in Canada, its just sad to see them go to Manilla, especially since the company promised during the big event that this was only a temp. measure ?? Maybe I work in a bad area. We have been in the same stale situation for over 5 years now, low moral, no teamwork, we have only very recently started to become engaged in what is actually going on. We are...

One of best employers in Canada! love the company and would recommend it to all my friends.

I have worked at TELUS for almost 18 months. I really like it!

Ive only been with TELUS for a little over a year, but in that time I feel things have gone downhill. In an effort to improve frontline service, they have made some changes. Theyve introduced new software for order management, which is so buggy that orders are frequently lost and customers are left with nothing. Installers have no control over this, and must find a way to explain the problem to...

telus used to be a good place to work, but now it's more like a sinking ship.

I've been with TELUS a little longer than some of the other commentators. I think if you don't know what it was like to work for a telco 10+ years ago, you are more likely to think it is OK now.

Obviously the industry had to change, lots of belt tightening etc. However, I don't think TELUS gets the most for its money, especially from senior management. The folks that were mid-level managers...

working there more than 2 years, didn't find a thing to complain for...

I have worked for the company for more than 5 years and have no complaints. Great place to work!

Good place to work!

I've been with the company for nearly a year now in the Client Care department. I have nothing poor to say about my experience as a TELUS employee. The people I work with are great, there is an excellent environment and team structure on our floor. I intend to be a TELUS employee for a very long time.

I've been with TELUS for approximately three years. It's been an exceptionally positive experience and would recommend it to any prospects. Having said that, Telecom is a very fast, ever changing world. If change is not to your liking then, TELUS or any other company in the industry will not be a suitable place for you to work.

telus is a cesspool of poor management, discrimination, unfair work practices, employee abuse and mistreatment, but not to worry, cause it wont have employees for long... all hail the contractors!

'Stress' is a bad question.

I am sad to see so much of our Canadian jobs go to Manilla

I have worked for TELUS for 7 yrs and it is an exceptional place to work. Having worked elsewhere I know how bad it can be. Unfortunately a lot of people at TELUS (or formerly BC TEL) have only ever worked at this company so they don't know how good they've got it. The other issue is that there is quite a bit of disparity between departments - I have worked in some disfunctional areas of the...

I've worked at TELUS for over 10 years. The benefits are great, and the people are great, but I still see a separation between provinces. Working across various team remains difficult. Overall a terrific place to work with focus towards family life.

Front line sales departments are shit. If you can get past those, the other areas are awesome.

If you see 4-5 star rating than the employee must be a new hire, it was a good place to work but has rapidly taken a dive. Management is doing nothing to make things betterm they have given up much like the rest of the workforce. Things are going to get worse, even for the shareholders whom the exec seem to put before the employees. Telus needs a major top down rebuild or bad times are ahead.

Great company to work for!

After spending many years with other organizations, I have found that TELUS has got their act together and they are a great place to work. They may not pay the most, but with benefits and the quality of the company, there's more to life than just the money.

Too much ass kissing required.

Company doesn't listen to its workforce.

Focused on new customers instead of existing.

Telus has gone from a great place to work to a place I can't stand to work at.

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I work as a home phone installation, and repair technician.

Having worked many jobs,This one by FAR surpasses the rest. I absolutely love my job, and TELUS works with me 100% to make sure I enjoy it. I have all the tools I need, a company laptop, cell, everything is covered from a-z. If i don't have it, i will in a week. They have a solid pension, and ways to plan for retirement, and good...

I have been working there for 6 years and I have seen the atmosphere degrade very much. A great deal of employees fled because of this. The stress level is so high that minimum one employee on five leaves on a burn out at least once during his staying at Telus. The company does not respect the collective agreement and took away part of the benefits that the employees were entitled to have and...

Of all the large corporate employers out there, TELUS may rank among the best. That's not saying much though, since large corporations in general will have a fair amount of politics, hypocrisy, and difficulty to adapt to changing generations of employees.

I LOVE working for Telus.. Seriously one of the best Places I have ever been employeed

Overall they're a good employer. If you look at the competition in this marketplace then I think we're ahead of the game. There's always room for improvement and they're continually evolving to be a leader not only in their business strategies and marketing but also internally and within the community.

By far this is one of the best employers in Canada. Most people who left negative feedback are more than likely unionized staff, who only want more money for less work, until TELUS said NO. Stop hiding behind the union and do your job!

I have been in a new position for 6 months now, I still don't have access to the servers to do my job. The company doesn't want to give me a laptop to do my job because it is an extra expense because it has special requirements. Even though the company has spent thousands of dollars training me. People in other departments with less resposibilities even though they know less about the company...

Horrible place to work. Customers should leave them and employees should quit

I love my job but am fearful for it as Telus has chosen to outsource work to Manila.

I'm happy. That's all I want to say.

I have worked there for over 3 years now and although the merger with TELUS and Mobility changed a lot of things for us I would still say it is an exceptional place to work.

Its hard to get promotion

Been here 5 years....wouldnt change a thing. Company that really believes in promoting from within!

Telus is a horrible place to work. I was off due to a work related injury, and came back still with some disability. My manager told me that I'm not performing up to department standard, and that I need to go home sick (without pay) or quit. I asked multiple times for assistance on getting up to standard, with no response. They treat their customers like sh*t.

TELUS was an ok company to work for, untill they fired me for breaking my toe and not being able to work for 2 days... but we will let the union decide the outcome of this one... hahahaha

There is organization and total lack of same. Telus Quebec falls into the latter category

I�ve been working for TELUS for over a year now, and can truly say, it�s one of the best companies to work for if not the best. The amazing culture is second to none. Life work balance is not just cliché, they walk the talk!!! I don�t think I can ever find a better employer especially in the telecom industry. I do think there is some room for development on the employee career advancement and...

For a company thats been around as long as it has its got a long way to go. Poor communication about benefits, which incidently are pretty good. You have to basically find out yourself what benefits you qualify for.Training leaves a lot to be desired. Wages are pretty good in today's competitive market. Decent profit sharing and share purchase plan.Not a lot of chances for advancement. Telus has...

Amazing company to work for. Been there 4+ years ... only one qualm. Work harder, doesn't mean your salary gets bigger. Recognition should include your salary increases, the raises suck! I truly believe I, and others I know are worth more then we're paid.

I have been with TELUS for only a year and have had a much better experience than my previous 3 employers (two of which were rated as one of the top 20 places to work in Canada). TELUS has been extremely forward with their vision from the start, and has stuck true to everything they've said they would from an employee perspective as well as from a consumer perspective. It's great to work for a...

Ther could be alot of improvement in the managers life skill area and in the way the company looks at REAL team work but on a hole this company has great potential.

Love the company, but the corporate store I work at is poorly managed

I am truely satisifed with my work and the balance it has given me. I have spent more time with my kids in the 5 years I have been with TELUS than the previuos 10 years with my previous employer. Great Pay, atmosphire and a truely enjoyable experience,

I loved my time at TELUS. Sure there were hard days, but those were far and few between. It really adheres to it's corporate values and you can see it echo in a lot of the things we do.

Telus is simply at the top of the pack. Sure some may complain about "Corporate structure" etc.... they are in the wrong job. Corporations have similar features but the way Telus treats it's employees is second to none. Growth & opportunity is there. If you work there & have issues then maybe you should move on, once you work for other companies you will see the difference that Telus makes. ...

Great corporate culture and management.

Telus provides the best work - life balance of any corporation I have seen. Good benefits, good teamwork and engagment, good advancement opportunities.

Lost all faith in the company and the way its run.

Apart from some executive management shortcomings, the work that TELUS does and the opportunities it gives employees to really stretch their "muscles" (i.e. brains) is above par. I would recommend this employer to anyone. Just be aware, it is a bureaucracy and some upper management executives do get hired/promoted based on nepotism rather than skills. But that's everywhere really.

Unfortunately, this company's stated values do NOT reflect how it conducts business in the real world. While charging extrordinary prices for the services it provides, it is eroding the Canadian economy by offshore sourcing for it's employees and contractors. IF this company survives, the only employees left in Canada will be the CEO and Board of Directors!

I am happy with working @ TELUS as it is a great company and has excellent core values, BUT I do find some flaws in the way things are done. My main concern is that management is not very diligent in the development of their team members. I do not enjoy my position, but am worried that I will be in it for quite some time as I have no pro-active support from my Mgr to help me move on. There are...

This company has been bungled by mismanagement. It's simply because of inordinately high cellular costs that the company stays afloat. Once foreign management enters the market TELUS will be a has-been company. They can only rest on their laurels for so long, leeching off of the canadian public.

telus management has single-handedly destroyed any pride I felt in this company due to mismanagement, lack of respect for it's employees, and poor treatment of its customers.

TELUS has a great vision and strategy... what they need is middle management that's visible, accountable, and provides the quality support and direction to front line management. Too frequently front line management is expected to drive the strategy, but is not provided with the soft skills and coaching/feedback to fully realize the goal and support the employees.

Great Place to Work !!

BEST EVER

The best of the best!!!

Its the best place I have worked, thoiugh it does have some flaws, overall the desire to be a good corporate citizen and incorporate change is there.

While it has it's faults, which are for the most part forgivable, TELUS is the single best place I have ever had the good fortune of working at. I honestly do not see myself retiring from anywhere but here (and I'm only 27.)

Wow our company is a great place to work. It's a pleasure to wake up and go to interact with our colleagues.

Outstanding opportunities for advancement, reasonable salary options, great work life balance!