Having worked for this organization at a management level for 2 decades plus I have to agree with many of the comments, many words are spoken from regional and head office "leaders" about ensuring staff have a good work/home life balance but if anyone tries to exercise this the primary factor in trying to make it work is what the impact is on the business unit.

Career progression is based on...

I worked at TD for two year before deciding that was enough of it's corrupted world. At first I liked working there, They gave you benefits, holiday pay and are all decent people, that is until you really get to know them. We were consistently one of the best branches, until a year into my time there our branch manager retired and they brought in a new guy, he then brought in his own team of high...

I am currently working for TD Canada Trust and I have been here for 3.5 years now as a F/T CSR. I have read some of the comments and some are very true but each branch is VERY different. The branch I work at I feel soooo lucky, it is a small branch and everyone is between 20-35 years old so we all get along very well and our managers are awesome. On another note......TD has very high expectations...

Wish it was more fair with advancement

This bank was much better to work for than CIBC but it is the same sales nonsense. They have sales goals that you can't even meet seeing the same people every day how many credit cards can you really sell them? I really enjoyed it at first but then it became very hard to come into work everyday when you are not supported but only your faults are pointed out. Also the pay is crap!!!! Having a...

TD is the worst company I've ever worked for. Unfortunately I'm still stuck there. The company boasts about work/life balance but there is no such thing. IF you are not a manager, your schedule is all over the place. Today you're 12-8, tomorrow you're 8-4 and repeat. The body or mind doesn't get adequate rest. However, management gets a permanent set schedule in which they don't even need to work...

Have worked 20 yrs in Financial Services for 3 Banks. Have been with TD for 9. This Bank is far from what it portrays in it's adds and awards. If you throw enough $$$ at advertising your Brand you can make many believers in what you promote....TD is the Walmart of Banking. If you are young, have a brain, creative and want to use the skills you were taught in University or College pick another...

I worked at TD 1997-2001 in Computing Services Division (as it was then known) and initially had a wonderful time. They took me in from the street (yes I did have a connection at TD but she was on the Branch side - I ended up in Corporate IT at King and Bay).

I started at the lowest position in my unit. Ill be honest I was given an opportunity to prove myself. They paid for courses, I...

I worked at TD a few years ago and working there was a nightmare!!!! I have never had a worse manager in all my years of employment. She never put our payroll through, She wouldn't let two of us CSR's work next to each other because we got along, so she split us up and put each of us on opposite sides of the bank. When asked to transfer to a location closer to where I lived she said I'm not...

The excessive fee hikes for almost absolutely everything now, makes it almost unbearable to work the frontline as a CSR. We get the grunt of it!

Been working at TD for 7months. Advise: get the skill, knowledge and run away. They will destroy your self easteem, confidence and life. Sale!! Sale!! Sales!!!

You get promoted bcz you sale your soul or kiss ass. management, 80% idiots 10%smarts no middle.

Unbelievable! Having worked with TD for several years in sales department, Its incredible how literally the phrase" one hand doesnt know the actions of the other" on one hand they try to preach needs based selling which means only offer products that the customer absolutely needs on the other end, on a by weekly basis seminars or group sessions are held to teach you how to sell products like...

I like working at TD, whatever you'll read on this site remember that it changes from a branch to another. the only thing I find hard are the sale goals(especially your first 2 years) and the 8 straight hours schedule even when you're a part-time.

I've been with TD for 5 years, all of it in retail branches, and I have to say that employee experiences really differ from branch to branch. Each branch is really self contained, so one or two individuals in management or supervisor positions can really make things difficult. That said, one or two great ones can make it a great place to work. It really depends. My suggestion to those not...

I've been with TDCT for 9 years. As much as I would like to stay with the company, I just don't like the direction that it's taking. First of all I'm not fond of working Sundays and I feel that it violates my family time. In order to offset the cost of being open longer, the company is desperately trying to make its billions by raising fees (thus upsetting customers) and keeping investments...

TD Audit is an incredibly hostile and insidious environment to work in. Staff are of no value, Staff are told, "You're job is to earn a pay cheque". People approaching retirement are "Deleted" just prior to their retirement benefits becoming activated so they get nothing and management responsible for these kinds of activities are promoted even after complaints. In one case an entire department...

Overall, I have to say TD Canada Trust is a great place to work. Going from the grocery industry to the financial industry, you expose yourself to a whole new world of service to customers. TD has taught me a lot more and helped me to enhance my people skills. More importantly, the financial industry is very interesting to learn about. TD offers incredible opportunities for advancement. They say...

Td is amazing. Ive only been there fore 8 months and I think its an amazing part time job and if you put your mind to it you can really grow within the company. They offer a good salary and benefits for being just a part time employee compared to other retail jobs.

TD Canada Trust was a good job during school, and as a part time job while working full time in my chosen field. My main complaint was that there was not enough help when looking to switch job streams. I want to go from Retail to Corporate and I had no support from my managers or from the HR department.

i used to be a financial representative at td and got promoted fairly quickly within the institution because i was a good sales person. i no longer work for Td as i am currently a branch manager for another institution and i have read most of the comments written.

pay: Td base pay and incentives are good compared to the top other 5 banks. In my opinion they rank second after National Bank....

TDCT was a stepping stone. There is little room for movement if you are on the retail side of the business. Corporate opportunities did not appear often in the regions and you would need to be in Toronto for any real corporate options.

As for the work on the retail side its strictly sales and the MFS or BM places high pressure on the FSA & FA's to meet their sales goals. In addition the...

As a customer reading these remarks it makes me understand why the CSA wanted me to take a $500K line of credit when I only asked for $50K - she also locked in my RSP for 5 years and I told her specifically not to do that - guess what she did and when I tried to withdraw $5K they told me that I would have to pay a penalty of $2K - seriously. I see now that same gal is working back as a teller...

I started with TD 4 years ago as a CSR and I was happy working there. I did have some trouble with the management mostly because of lack of support. When management changed, things got better. Working for TD today is very different than 4 years ago. Employee retention and satisfaction has decreased. There is lots of pressure for sales revenue and referrals as a CSR. The managers are constantly...

I have worked for TD Canada Trust for 2 years and have returned to post secondary education/ training since. I can honestly say that it has been a painful process for me personally. I would say however, that I learned more about professionalism there in terms of communicating with others in the corporate culture. In the front-line customer services department where I worked, there was not really...

At first, I hated TD only because my branch manager at the time. As I was a CSR, he focused only on my sales revenue, he was disrespectful and pressured me to a point where I would absolutely despise work. Nevertheless, my MCS and co-workers were wonderful to me and I decided to stay. Once that branch manager left, things got better for me. There are a number of targets (SR, Referrals, etc.) but...

I have been working for TD for 1.5 years. It was great to start, but since I got a new manager it is a living hell. Cannot stand the lack of support and the sceduling is completely out of wack. There is so much back stabbing and negativity. I just want to come home and cry sometimes!!! Hope it will get better or else I am looking for a new employer!

I hate TD, i currently work as a CSR and am going to start looking for new employment. After nearly 3 years I still make next to nothing, raises and bonuses are a joke at this level. They expect you to meet a number of ridiculous goals, wow moments, referrals, SR goals, CEI. Iv made all these goals, been the top CSR in my branch and still only been rated a "quality solid", meaning that once again...

I had a great experience with this employer. This employer was very professional and employees were nicely compensated and well treated. Had I not opted to pursue a different career, I would still be there.

I think that TD is a great place to work, I really enjoy the challange and supportive atmosphere.

TDFS is the worst company I have ever worked for! Management, Supervisors and HR are there for themselves and not staff; most have been promoted to their positions because of partying with management, brownnosing or sleeping their way to the position. There is zero communication from upper management unless it is negative and the only time we see HR is if we�re being written up. There is no...

Initially was extremely excited about getting the CSR job @ York Mills/Leslie branch, but then reality hit the fan. MSC gives no support, no schedule is done for next week until friday (TD requires to have one 3 weeks in advance), brown-noses the branch manager. Second MSC hooks up with FSR, which is strictly prohibited due to conflict of interests, branch manager turns the blind eye waiting for...

As a current high level corporate office employee (yes I'm seeking new employement elsewhere), know that TD will outright lye to you to get you to join. Believe it, you will be shocked at how blatant it will be your first month. There is no work/life balance, there is no work@home, No new technologies and HR works for management not the staff.

The only reason I rated them as high as I did is...

I have worked for TD For 11 years, I stared at Canada Trust. In the past 11 years it has always been the same high and unrealistic sales goals and no support. The only reason I haven't left is I haven't done anything else and haven't found another job yet.

I feel like Walmart opened a banking division in Canada, We work on SUNDAY now, the internal blogs they ask you to write on are useless and you get crap if you leave any thing negative. The Sales Revenue and Volume goals are out of wack. I am Small Business Advisor and do not get the support from my Area Manager and New Branch Manager. There is no work life balance and now you either hit your...

no comment.....it is a hell......

I have worked for TD for 10 years. Working at a branch for 5 years was terrible because of unrealistic sales goals and limited support from managers. I am in back office now and it is much better. But now we are opening our doors on sundays which I think is a very poor decision from an employee standpoint. It takes employees away from families and makes us look like the Wallmart of banks. I will...

I worked at TD for the past 6 years now, I have to say we do have lots of telented people who work very hard every day, however, the management is horriable!!

TD Canada Trust is a great place to work if you are low level employee or high level executive. If you are in middle management, it is a hell unlike no other. You are trained to squeeze your employees to generate as much revenue as possible. Through their call centres they push credit products on their pre-exisiting customer beyond what you would even imagine. TD does not like to fire or 'let...

I'm tired of the company always promoting "diversity" every two minutes. Enough with trying to extol the virtues of gayness, or being from India, or whatever. Is it a bank or an instrument of social engineering? As far as I know, unity is important. Not this silly "diversity". Diversity just causes division, because they keep trumpeting our differences all the time (all the while saying that...

One of the best FI to work for. I came from Different FI ( CIBC),and I appreciate so much for the opportunity to work for this company. Granted, I have been here only 9 months. Long hours is one thing I complain about but i got compensated fairly unlike my previous company. Lots of opportunity to advance. TD also suffers from usual office politics and back stabbings. Overall, Very good place to...

TD as a whole is a good company with good values and corporate culture. They are the most customer-centric of any bank and they really enforce it. Of all the institutions I've banked at, this has been my most positive experience as a customer.

As an employee, I'm so-so. Been here for 2 years and was promoted very quickly, but opportunity for advancement seems to stop dead here. They...

WOW, I can honestly say TD Canada Trust, Retail (where I work) is fabulous. They are very employee-centric and truly care about work/life balance. TD Canada Trust treats it's employees how they want their employees to treat their customers! Great!

A cult. They want to make money, which means you have to sucker your customers in. It's all money, aka. pure evil ! Then they give u bonus, benefits and pay, so you stay.

They bribe you with money so you can do their dirty work (charge fees, put customers into debt) if you have a heart you will have bad stats as you wont cheat/rip people off.

but u wont quit, cuz of the $$. EVIL ! Also...

I worked for TD Canada Trust Retail Division for Two years. I realize something now. You need to be friends with or related with someone to survive. If not the corporates will cut you right down. I had a Branch Manager that hired her friends girls. Everytime they would get in trouble their parents would get a call. If i got in trouble HR was knocking at my door.

This rating is for TD Waterhouse Investment Counsel, not the bank itself. The pay is generally below average vis-a-vis other banks, and well below non-bank operations; the bonus was continually cut and eventually eliminated; the car allowance came nowhere near the cost of driving; and even though use of a private vehicle was required, the employer charged for parking in their lot. The business...

Great employer ! Working for TD Canada Trust is the best thing that never happened to me. Everybody inside is highly motivated to work there and people are efficient and business oriented.

Great employer ! Working for TD Canada Trust is the best thing that never happened to me. Everybody inside is highly motivated to work there and people are efficient and business oriented.

All depends on local management. Organisation is great, very strong.

TD is the first Company that I can truly say that I love working for this company. Pay, benefits, and management is awesome. TD also lets u grown within the company. I love working for TD and I'm truly proud to say that I love TD :-D