Would not wish my experience of working with CIBC to my worst enemy. In this day and age where workplace harassment issues and workplace bullying are NOT to be tolerated, it seems CIBC has missed the message.Hope this helps someone make better decisions for their own well being.

Just finished working for CIBC after three years of this exposure I can only say two things.....don't let anyone you like work for them and understand CIBC only focus is the bottom line....the worst working eniviroment I have ever experienced....horrid.

CIBC standard pales other International Banks that I had worked for. Infrastructures are antiquated and transactions takes forever. Management are nothing but a bunch of unqualified yes men who are lacking leadership attributes and anal about almost everything but themselves. Benefits are almost non-existent. It's an institution full of itself but no substance. I will never work for this...

been with cibc for serveral years working in various roles - started as CSR, then FSR and FSR 2. CIBC as a corporation does not really care about their employees or customers. All they really care is the bottom line - how much money can you provide to them. manager would ask you to stay late/show up early and not provide any OT and time off to compensate. The regular pay period is 37.5 hours a...

Don't try to raise the bar while working for CIBC!!

Having worked in various capacities for this bank- I am not surprised to see such poor ratings and reports. The employees and clients are Not at all important to this bank- it is simply bottom line.

Current leaders all the way to the CEO care nothing about the long history of this great contributor to the Canadian economy and the communities that have supported the brand. It is all how much...

I have worked for CIBC on and off for 7 years in many different positions. I've worked at a few different branches and because of that, I can tell you that your experience with CIBC as an employer as EVERYTHING to do with the branch you work at, or district you work in. I worked in the Mississauga district and management was completely incompetent. Also, the sales and service side never get along...

To rater 174, do you truly think CIBC is a great place to work? Do you truly look after your clients like they were your parents or children? Just ask you yourself these questions when CIBC pressures you to sell PPS or insurance on mortgages/Visa cards(not based on the client needs); when the underwriters are most concerned about covering their own ass than working with you, when your clients...

I have worked at CIBC for 14 years as a Financial Adviser--They have always treated me fairly. Yes there is stress ---but I have been doing this job long enough to know look after your clients like they were all your parents or children and you will do well regardless were you work ----works for me. if you can do that and are willing to put the effort in CIBC will be great place for you to...

Cibc is a good place to work, I am working with them for about 9 years now, but what I can say if you are looking to work with Cibc DO NOT work in the KEM WEST district Mississauga. The leadership is poor, the AVP and the District manager (cat) is corrupted, not to mention their gossips. I will not say more. Beware!!!!

managers are not educated for the positions. you are told to sell sell sell reguardless whether the clients needs or not. you do a consolidation loan cancel all the cards and are told to re sell three new cards. you have to sell both insurances. i was told to actualy have the client sign a blank cancelation where the insurance could be canceled after the loan advanced. there is zero tolerence for...

Worst. Company. Ever! I can't believe the amount of effort I put in and didn't get anything out of it. Management controls people by fear, and then they pretend to be your friend to your face, and then as soon as you leave they talk shit behind your back. If you're looking to work for a bank, don't look here.. Run and don't look back, or it will come back to haunt you. There's no room for...

I am sure that all workplace have their flaws but after working for CIBC for 4yrs, i can say this:

-Management is sometimes incompetent and not qualified for their positions.

-CIBC has ridiculous policies that affect customer service but they want the employees to make up for it.

-No real possibilities of advancement unless your manager likes you or you kiss ass.

-Pay is not competitive for...

I agree with many of the comments. The higher ups tend to bully people in the branches, if you are not related or in the "clique" you have no chance of a promotion. We are contstanly being micro-managed and set such high unachievable targets. The bank expects us to ram products down people's throats just to make a sale. It is utterly ridiculous what they expect from their employees. I have...

I am going to try to be objective when rating CIBC as an employer. There are 3 major problems at this organization which I think are at the core of all of the reviews below.

(1) Management is not educated or competent for their roles. In many cases the managers were great people but frustrated themselves because they didn't have the skills, experience, and education to build a well fuelled...

Cibc has been a learning experience. It's taught me where I don't want to work in life. I finally got out after a year, if your not a sales person do not work for cibc . They focus on sales and referrals 24/7 they expect u to eat live and breathe cibc . They could care less about you as employee or having great customer service . It's if u don't get a sale then your not doing your job. I...

I do always wonder if top management of CIBC is really working for TD. This is the only explanation to a complete managerial chaos there: the higher you go - the more incompetent people are.

Some of branch managers are rude and wild. They terminate staff to get better bonus for them. write to district manager with copy to Employees relations Dept. before you are the victim of such managers. CIBC management has no control on these branch managers. If you are working with another bank, do not switch to CIBC under any circumstances.

Joining CIBC was the biggest mistake of my whole life and I regret it every single minute. The branch environment is horrible beyond horrible. The managers are rude, condescending, degrading, be-littling a lot of times. CIBC Branch is the worst place to work. The current employees will not help a new employee because they think you are in competition. There is no one-team-one-goal policy in CIBC....

CIBC (Caught In Between Careers) is a great place to gain experience in the financial services industry but not a company to build a long term career at. I was a top performing Financial Adviser with Imperial Service for over 5 years and I can confirm everything others have posted on this site to be 100% true. CIBC has a culture of micromanagement, nepotism, and bullying. Managers are...

I can't get the bad taste out of my mouth. I keep washing my mouth and the bad taste remains. Unethical bully's. Fanatical managers. You can create any lie into your own truth if you believe it hard enough. Where are your ethics.

5 of my 15 years of banking are with CIBC. I am happy with the direction and my role. I do think that they should stop hiring people based on their paper qualifications and focus more on their attitude and actual abilities. Too many people think that banking is just counting money. It's a business and the business is sales. If you don't think you should sell something to somebody just...

Worked for cibc for last 6 years. Love it most days. I think anyone hates their Job sometimes, but if you are lucky to get a good manager, branch life can actually be a lot of fun. Lots of opportunities for advancement. High expectations of staff, so if you want a job where they don't care if your productive, not the best place for you.

My experience working there was disgusting and repugnant. I had friends in other departments - some of them were more fortunate to work with decent people. I used to work around people that spent 50 percent of their time gossiping or bullying others in bad taste - that really reflects well on their personalities. Full time staff abused their power with bullying, surfing the web to buy jewelry and...

Cibc is not the place to work for. They claim that they are a top employer because some no name company wrote an article about them being a top employer, but everyone who works at Cibc knows better.

I worked at the call centre in Toronto and when you look around, peoples faces are strummed out. They are the last place in bank size, client service and stocks are dropping cause its a joke what...

I dont understand everyone else's comments. I love working for CIBC. Im a part time teller in a large town and honestly, I can't imagine working anywhere else. The environment is very positive and we are always smilings. I do agree that the pay could be better though, but hey. If you love your job, its worth it. And I think the benefits are pretty great too! I feel terrible for everyone that has...

Business model is solid due to years of refinement. Employee moral is low & use of contract or temporary workers is demoralizing. They are hiring anyone for the benefit of savings & managers are left to work with what is brought in without a say. They have favoritism towards bank employees & not skill set or experience. They should develop a model of equal work equal pay, pay equity...

I just left CIBC in BC. It was absolutely the worst job I have ever had. I cannot believe how inept the management are. They don't help with a career path. They don't care. They will belittle you in front of others, even when you have done nothing wrong.

I never saw this website before and now I am reading these reviews most are exactly how I feel and what I experienced. The managers...

I have worked for CIBC for numerous years and found the expectations unrealistic for the pay. Yes, they do dangle to AIP in front of your nose, and when the money finally trickles down the ranks, you didn't get a very high one because of your performance. Rather than keeping the workers happy and able to concentrate on their actual roles, we are expected to take on all kinds of extra tasks. ...

CIBC is a joke, they say they value the staff but move you to roles that is not on your career path making the IDP pointless.

You get stuck with another manager who is ill equipement for the task as is simple a yes man, does nothing to help staff just his sorry own career.

My advice is to look elsewhere.

Lack of proper education in the higher management is the reason to have baseless policy.

Higher fees, bad customer service and lack of knowledge, hiring low educated people.

The collection department, on whole, is not a bad place to work. The job is interesting but I found management headstrong and uncompromising. They had unrealistic expectations, nothing was ever good enough, and while they claimed to encourage open communication anyone who expressed a differing opinion or questioned authority was immediately slapped down. It was a very constrictive and...

Management is into bullying staff to complete task even if that task is not scheduled to be completed 5 months down the road. Staff turnover is high yet slow to replace and the process/procedures to get your job done is unbelievable. There is no respect and complaints gets ignored even when made to Employee Relations as they always side with management.

I recommend Run and do not look back,...

Turnover is very high, that should be the red flag for anyone. Worked for a few major international companies in my career, this is by far the worst employer I have worked for. Treatment of employees is often very disrespectfull. Environment is toxic. Managment is through fear (negative reinforcement approach) as opposed to building a positive, pride based culture. None of the banks are...

Not a friendly environment to work for and gets worse every year.

Interview process is a joke. I did at 45min phone interview, then a 1 1/2hr in-person interview. Each time the recruiter gave me the line about, having to "take it to the panel to be reviewed" (what a clown!). For the in-person interview, I was told that I would be interviewed by 1 guy and 2 women, when I arrived it was all men. In-person interview was completly scripted. They asked questions...

I have noticed that some managers and full time staff in CIBC abuse their power and they have let the power get to their heads. I was seated near two managers and some full time staff who were not even in my team. Once, when my fellow team member and I were chatting, I just told him about my family. Just because my family is well educated, they got very jealous, one of those managers started...

CIBC is the worst place I have ever worked. When I was interviewed I ended up turning down the job 3 times but every time I said no, the manager would ask me why and would counter offer. This happened over the span of about 2 weeks. She really made a lot of promises to me that she did not keep. She lied to me to get me to work for CIBC and then when it came to it she said she did not make any...

If you want a career in retail banking, look first to the other of the big 5 Canadian banks if they are hiring in your area. CIBC could be a good place to start your retail banking career if no one else is hiring in your area, but they pay at the lower end of the pay scale. More broadly, though, I encourage you to consider if a career in retail banking is right for you. Long hours, low pay, high...

Bank does not value good employee. Managers have their favorites and they will accomodate them before anyone else. Compensation is low compare to others.

I had worked with CIBC for over 3 years and realized it was a waste of my time. Management have their hands in every aspect of your work. They are continually micro-managing to a point it affects your daily list of tasks. Some managers are unfit for their position either qualifications or effective management skills.

Myself and fellow employees at the time felt under-appreciated and over...

I faced constant sexual harassment from the first day that I started working there. Sometimes the harassment was out of hand. I was blackmailed by two individuals that if I complained or showed any form of resistance or spoke up, they would make sure that I never got a job in the future. They would sit or stand next to me and talk trash about me, sometimes pointing at me. There were many people...

I have worked in the banking industry for roughly 20 years. I have worked for 4 of the 'big' 5, and I can honestly say that I am surprised CIBC is still in business!! Not only is the software and hardware (computers) decades behind the competition, but the middle management has lost all sense of direction. In my limited time at CIBC (only 3 years) I am constantly shocked by management's...

not satisfied with the atmosphere in which I work

I can attest to the fact that CIBC is the best employer I have ever worked for. I personally have had courses paid for by CIBC to help me advance my career with them, and am always given feedback as to how I can advance with CIBC. I have probably had one of the best managers have every had, not only helps me career wise, but also in building my personal finances. The benefits are fantastic, in my...

I've worked with CIBC for many years. When I first started, I was happy, energetic and willing to go above and beyond for my employer and clients alike. Now I'm upset, depressed and utterly fed-up with the way CIBC treats their employees. I have only had one good manager in all my years working for this organization, and I've gone through almost 5 just within the last 4 years; that should signal...

Sadly, many of the comments here are true. Pay & raises are garbage (lowest paying FI, 20 cent raises) Favouritism is a major issue within CIBC. There are all kinds of special treatments going on for different people. This is definitely where the office politics comes into play. Certain people can break the dress code, some get away with murder because their mother is a BM at another branch, some...

The value on work effort is not recognized. Added to the issue is the fact my supervisor does not treat her employees fairly. A person who is from the old-school of leadership or worse, lack of leadership, she does not motivate. Rather, team work is not encouraged and focus is finding issues in the performance. As others have commented previously, the FI has unrealistic targets and management...

I faced constant workplace sexual harassment from about 20 people for one year. It was very bad. I kept quiet through the entire thing. And other gossipers participated in it. I am going to write and publish a book about it. I will change all the names and everything. I won't even put the company name. It will be a dark comedy.

The worst bank ever - I can't even stress how crappy this bank is. It is truly a bucket shop. The only reason why I rate it as a 1 is because there is no 0 available.

It's not a positive culture, it's a punitive one. The use of the stick is very heavy. The stress, and lack of work balance is very pronounced. I have worked at RBC and BMO, and this bank is not in the same league.

I have worked for CIBC for 9 years and despite all the comments that it is the worst of the FIs in Canada, I can assure you it is one of the best... I have friends who work for Scotiabank, TD, RBC and BMO; the only ones who are satisifed with their employer are the ones from TD.

And according to our conversations, CIBC pays a lot more... trust me on that one, our benefits are far better than ALL...

I have worked for CIBC for over 6 years and have hated almost every minute of it. There has only been a few good months in my career where I can say I liked going to work. You do get a lot of feedback on your work.... or how much your work is lacking.

I have been 150% -200% of all of my targets and they only thing my manager aked/said was how am going to improve my performance for next year. I...

After more than thirty years in financial services, consumer credit including only four employers of which one was a finance company, an acceptance company, and two banks of the big 5; I can honestly say that CIBC was truely the worst in the industry that I've ever worked for. The technology used is stoneage compared with their peers, their managment does little other than parrot the party line,...

CIBC will use you and then get rid of you. I've watched Process Engineering come in and tell us they're looking to transform our department for the better....next thing CIBC eliminated the department. I've seen many senior reps (over 55 yrs old) restructured out. Conveniently they accept an early retirement. These people were great stellar employees but the bank just didn't want to continue...

The biggest thing management worries about the most is who's turn it is to go buy lunch or coffee!!!

My banking career ended at CIBC after a total of 22 years , i have worked for 2 other major banks , the last year was my worst nightmare, racist manager who was hired by the bank after a stint in a loan sharking company, and an incompetent ABM made life hell. They do not value employees, anyone who takes a stand is shown the door, going to higher management made it worse. Favoritism is a huge...

It absolutely disgusts me how management for this institution treat it's employees with such little respect and human decency, while at the same time expecting the world from it's employees. If they cared about their employees and customers as much as their bottom line, then maybe they wouldn't have a turnover rate that is sky high and the worst customer service of any bank for the past 20+...

I have been with this organization for many years & have learned to suck it up, tolerate & swallow a lot of things that so go against "the golden policies". It is an enviroment of harrassment, bullying, and favouritism and Heaven help you if you dare speak up; you are then forever branded as "the troublemaker". I used to love my job and enjoyed going to work every day; "I made a difference. I...

Having worked for CIBC for most of my career, I can say that it is probably one of the worst Canadian financial institutions to work for. Employee benefits are limited to the East Coast, recognition is lacking, technology is outdated, management lacks proper training, targets are much too high, and they find any way they can to ensure that you do NOT get that raise.

The teller line, for the...

Cannot recommend.

I finally got out, CIBCs corporate culture revolves around greed and ass kissing nothing more. They find every BS excuse in the book to not give a raise or a bonus but hire people off the street for 5k more that what a seasoned employee makes. Utter crap... would rather put my own eyes out than to ever set foot in a branch again.

Corporate greed rules. Every year is the same story, even though the organization performed well financially they keep more at the top and distribute less to the lower levels. My bonus 10 years ago was more than it is today and there are many people who share the same story.

I am offended how the CEO gives himself 50% raise yet the raises over the last 5% would have been about 1% per year. ...

CIBC is consistently rated one of Canada's top employers. However, it has high standards and expects employees adhere to its various policies on diversity, respect and personal accountability. Career advancement is a top priority at the bank, but employees are accountable for stewardship of their own growth.

This site caters to those who had a bad experience, so it is no wonder the comments tend toward the negative. Like the old saying goes, people are quick to criticize, but slow to praise.

Saying CIBC is evil/bad is a gross generalization. There are many good place to work in CIBC, where you can have a positive experience.

Wondering why cibc post 12 month contract jobs for financial service rep 2 and they lady that called me for an interview asked if i would agree to take MF course and complete within 12 months?? I notice they have this at several branches, I have 4 years experience coming from a credit union. What is the starting pay in bc just wondering???

CIBC seems to have created a culture around nasty, controlling management and lip service employees. After over 20 years of work, this is the worst place I have ever worked - no comparison.

my problems is soo complecate im not sure if there some body can help me my life turn to night mare becose of cibc all my thinking day night is thinhing about cibc and what is happing to me bcouse i stok there and there is no other chice to go for other job

I've heard this company is cruel to its employees

Self serving, arrogant and pay lip service to its staff and doesn't give a toss about anyone below Regional Manager Level. The staff are forever given targets that if exceeded are not recognized but if not attained are then admonished. You are just tool for profit and have no more value to the bank than a printer or a stapler. Believe it....

CIBC has a high turnover rate which is a huge customer irritant, but that does not seem to bother any management. Their motto is, one walks out the door anther walks in. They want to be the leader in customer service, however any sales role is to hound the hell out of your clients in order to make your extremely high and unatainable targets. The dangle your year end bonus in front of your face...

CIBC was the worst job I ever had.

I have worked for CIBC for a few months now and i have no complaints. The only bank that would hire with no banking experience. I've worked in 4 branches and i find its all about the team of people you work with. Bigger branches are a bit more stressful.. but i find it can be alot of fun at times. I get along with all the clients.. my BM is very nice and makes the whole team feel appreciated,...

I previously left a comment on Feb 6th 2010. I was proud to be someone who could say something positive on this site. Sadly I had to make further comments to show that I could no longer stand behind CIBC. I am sure a lot of people can identify with me on the statements that follow there. If CIBC put as much effort into keeping their staff happy during their entire career just like they do at the...

greed greed greed

Ok after reading all of these reviews Im very disappointed... I recently lived in Halifax (lots of work available) and moved to Fredericton (my Husband is in the military) I thought there was going to be a lot of jobs available for me here seeing how I have 8yrs call centre experience. I did apply at cibc last yr when I moved here and I did not get accepted (wish I did) you all should feel...

WORSE WORSE PLACE TO WORk. CIBC Toronto contact center. we are the front line and customer service should be number one priority but sales is. people, are rude,hang up on customers, lie and dont help customers but FORCE them to take out lending they dont need are the ones that get rewarded. CIBC has a needs base sellling protocol that it stands by but the sale training says that people dont know...

Although I had been warned, I've never seen such a badly run organization with lackluster leadership who is only concerned about themselves and treat staff as an afterthrought unless you are the favourite pet. That's assuming that you aren't bullied at work.

I regret I ever worked for this company. If you have any self respect you would never want to work here. They don't keep their own promises and there is no encouragement or recognition for hard work.

CIBC is NOT the place to work...bad managers..bad coverage...bad schedules...they go through so many people that even customers don't know what is going on...they can not keep good people...bad place to go...beware.

cibc has tried hard to fool their employee expecially their retirees, they fool them by saying that life and optional life insurance: the max. coverage is 2 million, but the actual coverage is only 12,500. And they only cover until your 70 years. After your 70, there is no coverage, the money that you contribute to the premium will be gone, and also the premium is way more than the other...

Pathetic place .. typical Canadian bank attitude of mediocracy but since the rest of the developed world's banks are bankrupt Canadian garbage banks look good today. Culture of nepotism and stupidity. Bullying by managers .. workplace bullying should be made illegal. Nothing positive to write about. A waste of time working here .. but if you can hang on like dried fecal matter by kissing...

I worked in head office for more than 5 years and held two positions during this time. I started as a junior and ended up as sub- manager. I would say your experience in the bank really depends on who you�re reporting to. My first few years were excellent: I was recognized and promoted. Then, I switched to another department and ended up under a manager who did not like me personally and would...

Firstly, I do realize that a good majority of individuals wont actually take the time to write something positive because lets face it, it's easier to complain then it is to make a change. Secondly, everyone will have a different experience depending on the location, manager, department etc... I would like to start with the fact that CIBC is a very good place to work at. Benefits are fantastic,...

Not enough training and poor attitude when asking for help to learn the system. Management does not know how to do the job but tries to help and makes matters worse.

a job at CIBC means sacrificing much for the company and getting less than minimal returns. if your dream is to mistreat yourself, then working at CIBC can make your dream come true.

Worked with the PCF Direct Banking division of CIBC for many years. Management is not competant and HR does not assist employees, rather management in all cases. Strong arm tactics, fear mongering and ineptness are some of the things to expect after 6 months of being on the job. It never stops and likely never will. I'd just like potential employees to be informed before applying here. The...

I have worked for CIBC for 1.5 years as a Branch Manager, so far I have no complaints my one up manager is easy to get along with, and I have a great team at the branch, of course like any sales type job we do have high sale targets but no different then any other FI. I think if you can`t handle stressful , high paced enviroments this may not be the job for you.

I worked 10 years there for Treasury Technology, worst job of my life, they continualy bash your head, bully, are racist and HR takes management side, CIBC may pay more but its called danger pay....

I heard other people say this site is useful and cool. It is. I worked for the probation period at CIBC Victoria as one of the tellers. They hired me because of my foreign language skills and I did banking work outside of Canada. These people don't know how to appreciate talent even if it jumped up and bit them in the ass! I was told they are letting me go because they felt I wasn't good enough...

one of the worst work places in terms of financial institution. i opened 50 visas a month and yet they didnt promote or recognize. sales sales sales, i dominated. management was below par, im more educated than them! if u like stress, work here.. otherwise, find a better bank

I've worked at 3 CIBC branches in 2 different provinces, and have discovered one thing -- talent is not what gets the managers their jobs.. tenure is. Every manager I've met has one thing in common in that they've worked for CIBC for 20+ years. Sadly, in that atmosphere this only indicates how indifferent and cruel they have all become to their staff. I'll liken it to the child who grows up...

I am still working in cibc call center, regina but looking for a single opportunity to move on into another company. Quality of Management is very low, favoritism is very high, very high turnover ,

not recommend for quality people.

First of all I am glad that I got an opportunity to work here. I learned a lot. I gained experience. The culture was very coporate like where I worked. It all depends where you end up in the corporation. I ended up on a floor where there were a few creepy men seated near me. They came to know that I am single. For a year, I was harassed by those creepy men everyday. Especially one creepy man, who...

Would not recommend to anyone. Very unhappy with my decision to join. Huge let down and disappointment. CIBC recruited me. Constant turnover, lots of jobs because everyone moves on. Constant telemarking all day long. Steadily asked all day long, what I'm working on, with whom, results, tracking takes up more of my day, because our systems are not up to date enough to capture what I do all day...

I just resigned from this company. After less than a year I realized that management is absurdly inept and very rude to their employees. Lots of unclear explanations of what they need, no consideration of your personal life or work/life balance. They will micromanage you until you give them what they want. ie: give you a task and then hound you every 2 hours until it is done. There seems to be a...

i have worked with this company for a few years and found that they are not worth for me to stay with them because the supervisor and the manager are not reasonable, and the hard working was not recognised, they only favor to the one who're speaking their language, if you don't laugh if they laugh when they crack their dirty jobs, you will be out.

I have been a CSR for almost 14 years & I am out on Stress leave for the 2nd time. I see a lot of comments that are exactly how I feel. CIBC doesn't care about the front line. They only care about getting their revenue target$. I would not recommend CIBC as a good place to work.

DO NOT work for CIBC or leave if you are working for them right now! CIBC tries to squeeze every penny our of the clients and employees. Hardwork does not mean anything. Only sucking up to the manager will get you promoted. CIBC only cares about For What Matters to CIBC, not the employees, not the clients!

cibc is not a ideal place to work with, supervisor and manager are not reasonable

CIBC is generally not a good place to work, most of the comments made by others on this site are sadly true and I somehow managed to stay for 3 years. Eventually you just feel trapped and that all companies are the same until you hear of others that leave and find employers that actually appreciate thier hardwork. I'd take a pass if you are looking at joining full time with them. There are...

Well it seems that a site to rate employers attracts more of those that were mistreated. I was told back in school that all the banks are the same, and that you should go with whichever pays you more. Still makes sense. The overall atmosphere of banks are the same, and you're more likely to be affected by your office than the vision and CEO.

CIBC unfortunately did not fare very well during the...

Don't waste your time with them!

Worked for their call center for 5 years with great success in my sales. They make you feel like crap no matter what you do..they don't care about you or the customer just how much money they make. If you get sick expect to get written up even if you are sick...if you have any issue for that takes you on short term disability they will basically tell you your lying and even go as far to arange a...

I would not recommend anyone to work for this Institution. I worked in a branch in Southwestern Ontario for one year, saw many transfer out, two terminated with lame excuses and one employee leave on stress leave. Why? The Branch Manager is a text book bully. There is a lot of workplace harassment ...I personally witnessed this and when the employee follows protocol and report this to HR and the...

i rather be homeless than work at this bank. Heavy faourtism towards emploee. Otherwise It's good to place work if you become a favourite. High turnover, easy to move up

worked at call center, worst time of my life, reminded me of high school

They are terible to thier older employees they will fire them on trumped up charges so that they have to fight with a lawyer to get their pention, Severence and their named and reputation cleared 30 years service and set up by the manager and corporate securities Denied Pention.

All will work out in the end it is just sad that they treat seasoned employees that way

CIBC recently recruited a high level member of Canada's largest credit union to work as the MVP of MetroVancouver. After one week this well known and well respected leader left CIBC and went back to his previous employer when he realized that what CIBC says and does are two very different things. He was appalled at the lack of fairness and respect shown to CIBC's human resources. It is an...

CIBC is a big mess

I just left CIBC. There were numerous reasons that contributed to my resignation. Firstly, was the lack of managerial skills being utilized by my Customer Service Manager in regards to her CSR staff. On a regular basis there was conflict on the front line between tellers, especially one in particular, who thought more highly of herself and her abilities in her approach to her co-workers in...

I want to assure anyone reading these posts that I don't work for HR and this isnt propaganda. I was hired early in 2010 as a CSR in souther ontario, after reading these comments online I cant imagine the situation that many people have to deal with in other divisions. However, lets be frank, people will never go online to praise their employer, only bash it as an anonymous poster. Thats...

I worked at CIBC for a few years. I would not to work there again even if my life depended on it. Several times i had a first level manger pick his teeth with a knife in a meeting. I had another manager that was so evil and two faced that in one year about 6 people left his department. No one cared or thought of investigating to see what was happening. One manager constantly drove people to...

CIBC has a hard time keeping any employees with potential.

C.I.B.C. Gibsons absolutely inept and incompetent management! Staff moral could not be any lower.

The branch is understaffed and tellers are pushed to meet there targets, only problem is there is never anyone to open accounts etc. and the manager is always too busy going to Starbucks,online shopping or coming up with any bogus excuse to leave the bank.

I have been with cibc for 10 yrs now and have seen many changes, so for this year alone 7 people have left to other FI's, as I read these comments I now realise it is not just our branch but it is cibc as a whole..... much unrest and unhappiness goes with micro management..... they will be their own demise. We are the tiger woods of banking. While trying to keep a skeeky clean image, we have...

DO NOT WORK FOR THEM. You deserve better!

I had the worst experience ever. CIBC manager at Oakwood and rogers branch made my life miserable for 6 moths. Oh my god! it is hard to believe what it happened. I could not believe it. And the worst is that the District Manager hides and protects that because they have been fiends for 30 years in the company. I am a Yoga teacher that cares about...

The only issue that I have is with the salary matching the job title in relation to the same job title in other companies regardless of the same industry or not.

It seems that if you work for CIBC long enough that your job title increases but not your salary. I cannot believe how many people have the a job title as 'Director' for example, but have not changed their tasks/duties and management...

Joined CIBC in through the CSR intake program. I was very happy with my job until I saw one person getting fired from the branch and then the other person leaving. A new branch manager came in and was making some changes to score a high ranking on surveys. I was called in the office one day(for me that one day is today), and without giving any strong reason the management decided to terminate me...

As with all the banks, the focus which should be the clients is lost .The sales target is all that matters.But it all should change this year, they are changing the way they are measured from "extremely satisfied' to the client having to say the service was "excellent'. Funny , the passing mark is only 33% of clients need to say that word.Back to the drawing board.

I work at the call centre. They are big on sales. They tell you this before even hiring you. So dont complain or apply if you cant sell. Since i sell a lot i make more money than managers in most companies. i earn over 40k a year base and i just made an extra 3.4k because of the last quarter. At this rate i can make over 50k a year to sit on a phone.

Sell and get paid. Is it for you?

When I was recruited by CIBC I had a bad feeling through the whole hiring process. First the HR rep was very harsh through the interviews and it seemed as though she had assumed I was hiding something, which I was not. Second the hiring manage was vague on roles/responsibilities. I ignored my gut feel and that was a mistake. The environment was a nightmare; the manager had no clue what she was...

seems fine. Sales targets are there but it seems to be similar to other FIs. management listens. Of course , there will be some wrongs but it may happen any where. CIBC need to improve technology. It is letting them down and also costing them very high.

Iam a young female grad and this is my first job out of school i work at the toronto location call center This has to be the worst managed job in the world..all they care about is sales sales sales..they say we care about the clients needs but thats all a lie they train on you how to sneak in a sale in every oppurtunity and if you dont sell anything your meaningless to them they will put you...

My biggest beef is that they expect perfection, set unrealistic sales and referral targets and just keep moving that elusive carrot just a little further ahead "oh you made your target, well lets see you do better". They have lost sight of the meanings of customer service and employee value, The pay is not good and they talk about performance incentives but like I said, you will never perform...

stay away!

The Halifax Call Center for CIBC is the worst place I have ever worked for.I was there for a few years.They were, without dramatization, the worst working years of my life.

The terrible experience beings right after the ABAY program they keep you in for 6 months. They put the most moronic "Happiest looking" fake Mangers in the center in ABAY with you, trying to give you a positive experience....

I continue to work at the CIBC halifax center only for the money. I am disgusted with myself for staying for 3 years. It is a horrible place to work, the office politics and gossip between TL's and Management is very hard to bear. The way you are coached at this job is "You better sell or don't let the door hit you on the way out". I have worked in many sales driven atmospheres and this is the...

This is the worst job I've ever had. They make you feel worthless and unappreciated. I would cry on the way home nearly everyday. They have no respect for employees and expect you to work every single day and when you have a day "off" you have to wait by the phone to see if they need you. They don't allow for a life outside of work.

They also don't promote according to education or experience....

THER REALLY GOOD

TALK ABOUT LAYING OFF ALL OF DESKTOP SUPPORT and sending out to SOROC buy thye way The new IT boss The king comes from SOROC isn't it Bizzar

CIBC is a great place to work. I worked there as a university student, and accommodations were always made for me to attend classes from semester to semester. The lower-level management is young, but they are all well-qualified and professional. Recognition and reward are always given, and the atmosphere is generally positive and light-hearted. The compensation and benefits are the same for...

CIBC has a great corporate vision and strong coporate values written on paper. Unfortunately, as an organisastion, it is unable/unwilling to actually "walk the talk". CIBC talks a good game but it does not even come close to realising any of its goals and visions. In most categories, CIBC fails miserably as an employer because its system is geared towards short-term results that do not put either...

CIBC is worst place to work. I am working in Downtown toronto at 22 front. Managers are non perfomer. Supervisor are pupet of Manager. Manager hiring their relatives and friends.

This one is the most horrible place to work... they expect you to work long hours and the employees are afraid to take lunches just because if they go for lunch they may miss hitting their weekly sales targets of product revenue...

I think my biggest disappointment working for CIBC was hearing one of the HR professionals complain about about several other employees. The HR person mentioned several different employees personal situations, specific personal info. and a variety of information I would have considered private and confidential, she even mentioned names - really she just wanted to gossip - but I admit I was...

From a business model perspective CIBC looks great on paper. They state that they are dedicated to the clients. Managements decisions are based on a rumour mill. Their management training is done by the Management and Sales Skills for Dummies book. They don't bother reading the Interpersonal Communication Skills for Dummies book though or they might find out that talking to your employees is...

I worked for the CIBC Call Center in Halifax . As many people touched on , it's a sales driven environment without a care for customer service. At the end of the day , you have to meet your quotas regardless of the outcome. The targets set need to be revised on a regular basis because 95% of us are underperforming due to random policy changes thrown into the mix. Finally, I cant help but wonder...

I work at the Regina call centre. I honestly enjoy the place. I started off in training of course and moved to on the phone training. I had huge support from the support leaders and the team leader who was fantastic at understanding and helping. I excelled and led my team in sales. My consistancy led me to a specialized team. The stress there is a bit overwhelming. I have had terrible jobs and I...

It's quite obvious that this 'bank' values absolutely nothing other than it's bottom line. What's REALLY frustrating are all of the "Mindless Yes Men/Women" that work for this organization. I've worked for a number of large companies as well as a few small ones...this is by far the absolute worse I could ever imagine being treated by any employer. God forbid, you're unable to work because of an...

I think their focus on the dollar figure is costing them too much. They would keep clients and employees and acquire more is they broadened their focus instead of merely seeing the $$ figures. Their financial future would be bigger if looked at what other companies are doing.

I have come back to see if things improved alas I see not. Interesting that June 25-09 commentor diligently tries to blame the rater - almost in HR speak. June 25 -09 commentor must be CIBC PR person. shameful but not unexpected

I honestly dont know what to say about this organization. I have worked for companies 10 and 20 years ago that had 'it' together much better than this organization. Their training programs are horrible - if you're fortunate to be hired into their 'intake program', you're still left out in left field.

Their branch managers do nothing but sit in their offices most of the day behind their...

Not a nice place to work- have worked for CIBC for a few months now and I counted 79 job postings just posted today on the internal website, that tells you what the turnover of staff is really about. I am outta here thank god- I would never recommend anyone work for CIBC- I have extensive banking experience and this is by far the worst bank I have worked for. I would'nt treat a dog the way they...

If you work hard and do your job you are rewarded. If you are lazy and google all day long management gets on your case. For the most part they are fair. If you prove yourself worthy they allow you to move up and help develop your education.

CIBC eats its young.

Many people say their distaste for CIBC as a workplace but I think most of them didn't like their job they were doing. If they had the right job, they would have different views.

CIBC is an extremely challenging place to work. I have a great manager and team however, unfortunately the processes, procedures and complete lack of cooperation between departments makes the positive aspects a moot point in your day to day life. Each branch will vary, but many of the comments (regardless of there immaturity are accurate) If you are passionate about your work and have clear...

I worked for CIBC for just under 2 years. I was an FSR then within a year i was promoted to SR. FSR. I always did what they asked me and many weeks i ended up working close to 80 hours a week as my branch was always understaffed. And because i was salary I was not given overtime. In the end CIBC absolutely humiliated me and after being one of their top producers for nearly a year and a half they...

I have been bullied and treated like a disposable piece of trash since day one. Why hire me if you didn't think I was fit for the job? They quickly try and fill their new hire classes with morons and then wonder why the tenured employees are losing their minds. We don't like having to fix the mistakes of eighteen-year-olds that were hired right off the streets. We don't appreciate being told that...

I was promoted from Personal Banker to a higher position after a few months of hire as I have half a brain. Work for CIBC if you are a fat old woman who hates her family, loves cake and has given up on life. You will fit right in. However, if you exhibit these qualities, chances are you are already employed there. The most disgusting behavior is overlooked as it is easier to 'wait until they...

CIBCis a great place to work. Clients and staff are well taken care of in this organization.If you like working with people and care about your clients you will enjoy working for CIBC. Just like any organization a lot depends on the manager. I have worked for CIBC for twenty years and can say that for the most part the people in CIBC are wonderful. Learning and development is encouraged and...

Racism, jealousy is rampant. God forbid if you are a smart, non-white person or an an immigrant, then they will make life hell for you.

Their managers have worked their up from call centres and branches, but have absolutely no qualification, no qualification being analysts, product managers.

Their Change Management team is an entire other can of worms. They are supposed to write documents,...

Unappreciated. One of the worst paying FI's. Chance for advancement? Only if you are one of the chosen ones, who are infallible. Get sick and need short term benefits, expect to be hounded by a call from someone at HR asking you to name your meds and their doses. .. and terrible pressure to be eased back to work as soon as possible.. no matter what your doctor says. Don't forget.. no matter...

Completely demoralising - many who leave end up seeking mental health support. I'm not kidding. Destructive atmosphere, no support, and management says one thing, while doing the opposite. Only the meek and ineffectual survive.

Fend for yourself work environment. Leaves you damaged and unable to work for awhile once you leave the place. Older management are zombie like and won't support employees. Reviews are demoralizing.

I worked for CIBC's main branch for just over a year. It was THE WORST work experience of my life. I do not understand how the flagship location of CIBC can be run by managers who are without even a highschool education. They are all women who are either envious of the younger girls and show their animosity through passive-aggressive comments/actions, or they are on the verge of retirement and...

I interviewed there for a job.I grew up outside Canada and one of the interviewers could not keep his distaste for my background from showing.I thought the posts about their non-diversity were rumours,turns out to be true.

Do not work at CIBC, they are a bunch of incomepetents running the show...racism, favouritism and bullying are the values of the managers. I worked there for almost two years, i was never humiliated in my life as such. Please, do not work at CIBC.

No recognition, racist and no development. They gave jobs to a non-competent people. I don't know how they are choosing people to work here without experience, diploma.....especially managers.

Do NOT work for CIBC if you can help it! I do not have much experience with the company as a whole, but as a teller you do not want to work there. The smaller branches are pretty much left to themselves, thus allowing unethical behaviour at all levels to run rampant. Managerial positions apparently get handed out to anyone off the street even if they have no experience. I cant even go into any...

I really do not know what all of these people are saying, but it may just be me. I have been working for CIBC for two years now. I started off as a teller and within 5 months I was pushed to become an FA (Financial Advisor). I worked as an FA for 8 months and then transferred to Retail Operations (back office), which I am until now. I recently asked my manager for advancement and she smiled and...

Systems are old, very few new systems have been implemented and the ones that have are poor. Every bit of information is difficult to understand, none of the systems "talk" to each other. It's very cumbersome to navigate. It's old and outdated. Many processes are done at branch level which should be done by back office staff. It takes a very long time to input credit / investment information...

I have worked for CIBC the past 2 years. I went into this company starting off in a very junior position and moved up very quickly in job levels within the past 2 years. Certainly that can't be said for everyone, however if you are looking for experience and work hard you can succeed.

That being said, the training and development leaves alot to be desired. Most of the time you are in a sink...

I personally enjoy working at CIBC, if you work hard, you are recognized and are considered for promotions. People are generally friendly and approachable.

DO NOT WORK for CIBC. The message can not get any simpler. If you do not care about your career, if you like to be lied to, if you do not care about your work life balance, if you like to be humiliated and you are a great brown noser � fun place to be.

Politics, power hunger, self promotion, selfishness reek throughout the environment. CIBC has absolute disregard for human decency and will cut...

I worked for CIBC/Wood Gundy in the early 90s in IT. It was my first corporate job and I definitely learned a lot. At the time we were getting 3 weeks of technology training a year, which is excellent. Vacation was also generous 3 weeks summer or 4 weeks winter after only 2 years service. The problem was the pay was low and promotion was difficult. Once I applied for a more senior position...

There are other places, better ones to work for. This place is completely rotten and I strongly recommends everyone to look for other places. I can't describe the atmosphere, but is heavy and difficult to stand.

Well I worked at CIBC Visa Vancouver location from April-August. I couldnt stand it. Every call I got I prayed it had nothing to do with intrest rates- I understand intrest rates I know how to explain intrest rates its the person on the other end not getting it. I felt like I was being watched when I was working. Even the computers they had for public use we couldnt even email anyone. Excuse me...

I work at CMI. My manger is so insecure that he surronded himself with low embition people of whom he does not have to be affraid that take his position. He laid off all the good people and brought back those who could not get a job else. He created one toxic environment. I would not recommend this place to anybody.

Ever increasing sales targets and the message that you are only as good as your last quarters results has created a very stressful enviornment for many employees. I have worked for CIBC in several provinces and have seen employees bullied with no interference from management, new employees thrown into jobs with no relevant training, and employees driven to falsify information on loan and...

Hey Good news we will all loose our job in IT.

Intria our division has layed off many people and we were sais that CIBC are next several hundreds.

leave the boat folks before it sinks

CIBC's like any other bank in Canada. They pretend to care about making banking positive for customers, but they're only interested in preserving their shareholders' assets. Us employees get treated like peasants in a feudal state - passive-aggressive middle managers, small-minded BoD members and stressed-out worker bees. Get used to the idea that you're a very easily replaceable cog in a machine...

CIBC has a very high turnover of employees, therefore it is fairly easy to advance since new positions always open up. CIBC does not care about you. What you say or your feed back does not count. They do not try to fix their probelms instead they try to cover them, and ignore them. No one knows whats going on and everyone tries to push over the problem to someone else. Pays more then other FIs if...

CIBC Call Center in Regina

Poor Team Leaders, poor management and unrealistic sales targets which result in predatory lending practices that encourage clients to borrow more than they can afford or manage.

I work for Telephone Banking Credit Deparpment in Regina. I think that CIBC is constantly raising targets and raising responsibilities that make it harder to hit targets.. Recently more than 10 people have quit CIBC because of these sherades. Even managment sometimes do things that they shouldn't do but still get away with it.. I would never refer a friend to work in this department.. The pay is...

Work for CIBC Wood Gundy. Management is very poor. Support staff overworked & underpaid. Management watches "bottom Line" to ensure that their bonuses remain high. High level of politics. Communication is very poor. Office moral very low. Company itself not bad but the management is very much lacking in leadership, integrity, wisdom & honesty.

This is an absolute cess-pool of a place and reeks of nepotism, racism and favourtism at all levels. They have managers with Liberal Arts degrees who do not have a clue about banking and have only worked their way up from being tellers and call centre employees. All they can do is use MS-Office. No higher order thinking skills at all. Dirty,Petty politics is rampant in this organization. Hiring...

I work for the PCF direct banking division for CIBC. I really enjoy my job, the people I work with, and the atmosphere.

CIBC is a poor place to work, a bad overall environment and has poor leadership in place.

Re-organizes way too often! And, expects me to work all the time! But, seems to pay better than some of the other FIs.

Collections Call Centre in Vancouver