Sort by:

• The problem with Dollarama is getting some one to intervene when bullying occurs in workplace. I'm a disabled person who loves working.
  
  My bully of a boss Sandy and her sidekick Holly can't seem to be stopped. They have been making life miserable at work for me. I Have previously talked to our District Manager Rod at Dollarama in front of the bully. It didn't help. Her behavior has gotten worse. So I called HR about my bully and they won't address it. They tell me I have to sit down with our District Manager and the bully herself again to try and resolve it. These people don't appreciate an employees hard work or efforts. They just treat you like dirt.
  
  I'm at my wits end. I will either have to quit my job or hope the District Manager willl give me a transfer to another store.
  
  
  
    read complete rating Hide complete rating

  Posted on 4 December 2018 by Rater #130 | Add Comment | Flag as inappropriate

  Was this review helpful? 3 0

• All of the horrible reviews for Dollarama are 100% true. I've been working for this company way too long, and I am currently looking for another job. I would never recommend anyone to work for this company EVER.   read complete rating Hide complete rating

  Posted on 21 September 2018 by Rater #129 | Add Comment | Flag as inappropriate

  Was this review helpful? 14 0

• Manager in almonte is a bully. Control freak and goes out of his way to intimidate employees. Worse than high school. I was there for 4 months and was disgusted at his and the DMs behavior and laughing about employees hardships.   read complete rating Hide complete rating

  Posted on 13 August 2018 by Rater #128 | Comments (1) | Flag as inappropriate

  Was this review helpful? 6 0

• Absolutely horrible experience. No one talked to me or established any sort of coworker friendship. I was constantly belittled for making harmless mistakes even though it was only my first few weeks there. The manager did not communicate with my in an humane way, and had no respect or concern for my family issues and commitments. She was rude and snobby, and complained about by other employees as well.   read complete rating Hide complete rating

  Posted on 10 May 2018 by Rater #127 | Add Comment | Flag as inappropriate

  Was this review helpful? 6 0

• Have to keep on doing something and very quickly. Lift heavy boxes, climb ladders, put out stock quickly if not on cash. Lift heavy boxes at 7am from skid on truck male or female. If you're not on cash, you're putting out stock according to Plan O Gram. If it's not right, or not fast enough, get yelled at and points against you until you get fired. Too much expectation and not enough time to get stuff done. Exhausting. Have to sweep floors, do garbage, clean bathrooms, back room. Your a Gopher if new employee and get the awful jobs. Expected to know how to do everything with very little training. If you mess anything up you're out the door without being told what you did wrong because you're very replaceable.
  
  Not enough staff to cover huge lines of customers. They'll use you until you're not needed anymore, then let you go without warning. Employees are all expendable. No opportunity for advancement. Doesn't matter how nice you are to customers, if you don't work your feet off constantly you get fired. So customer service is on the bottom of the list.
  Backstabbing and favoritism from bosses. Get yelled at in front of customers bc they think they're better than you. Typical low-life blue collar workers who think they're special if they're a boss/manager/assistant m or key holder. Try to discuss concerns and you'll get fired bc you can't rock the boat. Dollarama is a horrible company that could care less about their employees and they only care about money. Would not recommend applying.
    read complete rating Hide complete rating

  Posted on 19 January 2018 by Rater #126 | Comments (1) | Flag as inappropriate

  Was this review helpful? 12 1

• Does anyone out there have a #me too issue or violence issue because of not wanting to be a #me too issue with Dollarama?  

  Posted on 4 January 2018 by Rater #125 | Add Comment | Flag as inappropriate

  Was this review helpful? 7 1

• Dollarama is run by a bunch of bullies who care about no one but themselves and money in their pockets. The safety of the hardworking employees is not even a slight concern. Issues can be brought up again and again with not even an attempt to resolve them. Management at store level is terrible and the district manager hires bullies just like himself to run things. I used to enjoy working for Dollarama when I started 3.5 years ago but it is a struggle to even make myself go into my shifts now. I can't believe that this company gets away with treating their staff like this and breaking many health and safety rules on top of human rights violations. This company needs to take a serious look at the way they run things and train their management on how to properly manage with respect and integrity. Running a business by making people work and do things out of fear of losing their jobs or having shifts cut is not the way to go. Store morale has never been lower and many really good dedicated employees are getting fed up with constantly being treated like this. Dollarama needs help.   read complete rating Hide complete rating

  Posted on 10 May 2017 by Rater #121 | Comments (3) | Flag as inappropriate

  Was this review helpful? 48 4

• I have been working for dollarama as a key holder for 2 and a half years now. When I first started my assistant manager was running the place on her own with the help of a manager from another store in amother city. I enjoyed working there at first. Then we got a district manager who treats workers like crap. At one point he brought everyone to the back one by one and yelled at us because our work wasn't getting done. He didn't bring us to the office, or even shut the back room door, he humiliated us. I work for maybe 4.5 hours on the nights that I am scheduled, and am still expected to get a lot done. My store manager has very unrealistic expectations for me, and I am the only keyhole who basically gets picked on for things that don't get done. I get written up if certain things aren't done, even if I truly never had the time to do them. She has never stayed until close on her own to see what it is like. She takes credit for everyone else's work, even if the person who really did the work is standing right there. When we tell our DM what is going n he takes her side. I wouldn't recommend working at any dollarama. They don't care about what is ever wrong with you or anyone else. If you're basically on your death bed I can almost guarantee they'd write you up for calling in. They need better management.   read complete rating Hide complete rating

  Posted on 2 January 2017 by Rater #120 | Add Comment | Flag as inappropriate

  Was this review helpful? 21 2

• Horrible place to work. company does not follow labor code Time of payment of vacation allowance
  39(3) Unless the employee otherwise agrees, the employer shall pay the vacation allowance to the employee not later than the last working day before the employee's annual vacation begins. Just one of many reasons to not work for them   read complete rating Hide complete rating

  Posted on 21 October 2016 by Rater #118 | Add Comment | Flag as inappropriate

  Was this review helpful? 14 2

• Schizophrenic management, unbalanced workload, horrible clientele, horrendous pay, incredible income disparity between staff, unsafe work conditions. Possibly the most stressful job I have ever had, which says a lot considering the actual tasks should be ridiculously easy to accomplish. Store politics, poor scheduling and incompetent management make the simple things almost impossible to accomplish. Also, a massive problem with staff working regularly before and after shifts off the clock to finish assigned tasks, often in fear of losing hours or missing out on advancement within the company over "poor productivity."   read complete rating Hide complete rating

  Posted on 18 October 2016 by Rater #117 | Comments (1) | Flag as inappropriate

  Was this review helpful? 28 5

• Dollarama is not a happy place to work. The district and regional managers use threats to get projects accomplished encouraging managers to work off the clock. Instead of team building, store managers on Vancouver Island at least are encouraged to report on each other's stores. Yet favoritism is rampant, district manager even renting out her second house to a store manager directly reporting to her. How can you fairly rate your team when your second income depends on that manager keeping their job.   read complete rating Hide complete rating

  Posted on 15 October 2016 by Rater #116 | Comments (1) | Flag as inappropriate

  Was this review helpful? 30 4

• Worst work environment ever. Too many power tripping supervisors and area managers that makes a new rule every day. Scheduling unfair. Doesn't matter if you've been there 3 yrs or 8...new hire =the most hours. So unfair and not worthy of ANY LOYALTY. Doesn't matter if you go above and beyond for customer service. ..God forbid you package a customers heavy order with 2 bags and you get written up! Can't pull down roller shades to help staff see and be cooler at cash- nope not until 7pm! Unreasonable when your windows face due west in blazing summer sun. The ones that do little to nothing get kudos and hard working staff get shit on. Poorly managed stores because of sooooo many stupid little rules, that management won't stand up to district managers and their "opinions"- when they don't see nor know the day to day business of retail. If you complain about ANYTHING. ..there goes your scheduled hours for the next 3 weeks. Thou shalt not have ANY OPINION OR SUGGESTION. H.O. does nothing to support its work force. The little people who keep the fat cats fat. Pathetic, toxic environment. Boycott them. Don't work, or support them. Write a letter to H.O. and see IF you get a response. Good luck! They don't deserve YOU or YOUR $. Had enough and fed up with their BS!   read complete rating Hide complete rating

  Posted on 31 May 2016 by Rater #112 | Add Comment | Flag as inappropriate

  Was this review helpful? 41 2

• If there was a 0 star option that would be the best for Dollarama. Do yourself a favour and never, ever, ever work for this greedy company. They have ridiculous expectations for staff and they pay crap and treat you worse then crap. They don't care about you at all, it's all about $$$$$$$. They act like its a high end, high class store with what they expect of staff. It's a piece of crap dollar store. I finally left after many years and I couldn't be happier. All the staff is miserable and it's understandable. Farm animals are treated better. There's a major management problem including time theft, product theft, lazy, and the list goes on. Managers hiring their friends and then spending all day chatting in the office. I could write forever about this place and none of it would be good. When people would come in to apply I'd tell them to run for the door. Do NOT work for Dollarama unless you want to lose your joy for life and become a very unhappy person.   read complete rating Hide complete rating

  Posted on 8 April 2016 by Rater #110 | Add Comment | Flag as inappropriate

  Was this review helpful? 46 5

• Une des meilleurs entreprise pour un travail étudiant ma gérante et mon coordo sont vraiment bien je recommande vraiment pour un travail aux service a la clientèle.  

  Posted on 3 April 2016 by Rater #109 | Add Comment | Flag as inappropriate

  Was this review helpful? 3 15

• I was a model employee of dollarama at the Newmarket 404 plaza for over 2 years until a new manager came in and my joy for working for dollarama came to a crash they lost my medical note from my doc 3 time say I have major back problems and I was hired knowing all this my hours got cut they ignored the fact that I could not be on a ladder is I was having back spazzes and the back room was all ways a Heath hazard to myself and for the other staff and when I didn't do something because it would of hurt even put me in the hospital I got punished for it what I would do in 7 hours I had to do in 5 hours then had to do it in 4 hours and the manager didn't like it when I told him that he was being unrealistic I was also hearing about some inappropriate behavior from the manager and reported it to my DM and asked for a transfer then on Dec 1 st I got handed a letter saying I was being fired for reporting the bad behavior of my manger and I would get two weeks pay and my vacation pay the letter was dated November 20th I did not get my pay and the head office had no clue what I was talking about they finally sent the head office the paper work on December 28th stating that's the day I was fired and I will not be getting my two weeks I have also been band from the store for no reason what's so ever the manager and the DM are scum doing this to a hard working person who did nothing wrong thanks to them my kids did not have a Christmas and they should have been the ones to lose their job and yes I am taking legal action against them   read complete rating Hide complete rating

  Posted on 5 January 2016 by Rater #108 | Comments (1) | Flag as inappropriate

  Was this review helpful? 24 4

• I've been working for Dollarama for the past two and a half years now as a key holder. When I started I could honestly say that I loved the job. Everything about it really; except the odd horrible customer but that isn't Dollarama's fault. Nowadays I can barely get myself to walk into the store with even a fake smile on my face. We are treated like slaves. Shown no appreciation and nothing is ever good enough. Ever since the new upper management came into the picture the crazy unreasonable policies came into play too. All they care about is money. So basically, if you like having an opinion that is appreciated, you enjoy being treated like a human being, and you like to limit the stress and drama in your life DO NOT even consider applying to work for Dollarama.   read complete rating Hide complete rating

  Posted on 27 November 2015 by Rater #107 | Comments (1) | Flag as inappropriate

  Was this review helpful? 41 3

• When looking at this I was shocked there were no entries from Newfoundland given the stores here suck just as bad as the rest of the country. I've worked at many stores across this great province and I rest now in the big city. Although there are a myriad of issues on a store level it's not hard to see that the issues are more deep rooted than that and truly start with corporate. There is zero regard for any and all employees from cashiers to managers.Skeeting hours and underpaying staff? I'm fairly sure it's their business model. In one store they have an assistant manager as acting manager for months now and refuse to give any pay increase or so much as a one time bonus, with no end in site.
  In another store there are so many mice and rats that food on the sales floor regularly has to be disposed of.
  At every store I've worked everyone complains about the state of the skids. It is so dangerous,people regularly get hurt. Employees are constantly urged not to report incidents and injuries.
  This brings me to the DM. Someone who has far less regard for employees than the company itself. Everyone knows you can't bring a single complaint to him no matter the severity. He will either go discuss it with that person "hey James, Bob over there said you were stealing. That ain't true is it?" Vile. Or do literally nothing except spread the word that you're a trouble maker.
  
  The last thing I would like to touch on, that I'm sure every employee at Dollarama can relate to, is when The Regional Manager comes to visit. It is so damn ridiculous. For weeks management will recognize that workers don't have enough hours to stock there aisles full, never even mind to standard. Then the day before the RM is set to arrive workers are expected to pull 12+ hour shifts prepping the 'facade' that is their aisle. Not to mention the cleaning and mapping etc that goes into this prep. All just to show the RM a big lie. Because the store never ever looks anything close to when she's visiting.
  The solution to this one is easy. Literally tell no one that she's coming. Let her and the company see what the store looks like day-to-day with the crap hours and zero motivation.
  I read a post here that said you can be in the best mood then you walk into work here and everything just changes, even your face changes, you change.
  In all of this I was looking for something positive about this store, job or company as a whole but there is none.   read complete rating Hide complete rating

  Posted on 7 September 2015 by Rater #105 | Add Comment | Flag as inappropriate

  Was this review helpful? 34 4

• Les conditions de travail et les salaires sont pourries. Même les gérants ont un salaire de crève-faim, ce qui fait que les bons gérants démissionnent et ceux qui restent sont incompétants. Une semaine, la journée avec le moins d'employés au magasin était le 1er jour du mois, journée la plus occupée du mois à cause des chèques de BS. Une collègue a fait la remarque à la gérante qui a répondu : j'avais pas pensé à ça !!! Plus incompétant que ça tu meurs. La gérante m'a accusé de vol parce qu'il manquait 10 $ dans ma caisse. Quand un client a menacé de violer une caissière (il avait déja attaqué physiquement une autre cliente parce qu'elle ne se rappellait plus de son NIP) et que j'ai rapporté ce fait à la gérante, elle m'a dit de me meler de mes affaires et quand j'ai argumenter avec elle, elle a coupé mes heures de travail de moitié. Le Dollarama se trouve dans le même centre d'achat ou je fait mon épicerie et une journée après avoir démissionner, je suis aller faire mon épicerie. En passant devant le Dollarama, la caissière m'a dit ''salut comment ça va ?'' et je lui ai répondu ''ca va et toi ?'' et j'ai tout de suite continuer mon chemin. La gérante est sorti du magasin en disant ''tu as démissionner, tu n'a pas le droit d'être ici et de déconcentrer les employées''. J'ai dit ''c'est un endroit publique, j'ai le droit d'être ici, c'est sur que tu vas me revoir, j'habite à 2 minutes à pieds et je fais mon épicerie ici toutes les semaines et en plus je lui ai juste dit Salut et parler 5 secondes tout au plus'' Elle dit ''je m'en fout je ne veux plus te voir'' Après 2 ou 3 situations semblables, je l'ai envoyé promener devant tout les clients qui attendaient pour payer et elle est devenu rouge comme une tomate. LOL   read complete rating Hide complete rating

  Posted on 13 August 2015 by Rater #103 | Add Comment | Flag as inappropriate

  Was this review helpful? 16 1

• I've been working for Dollarama for a year and half now, although I am still only a cashier. I was promised 25 hours a week and then after six months of work I was told I'd be bumped up to full time hours. I only get 10 hours a week now, and that's if I'm lucky. Because Cashiers hardly get any hours (there's 4 of us including myself), the keyholders are now forced to man cash which means that they cannot get any stock out, and on top of that their hours are being cut as well. Most of them work 20 hours while the ASM and SM both are on full time hours(sometimes they get more that 40hrs a week!). The DM comes in about once a month and every time he does he wants a whole aisle(or more) rearranged completely or complains about there not being enough stock on the shelves. My SM has been trying to get more hours for all of us but always just gets the response of a grunt and shrug by the DM. Also, because keyholders have to cover cash because of cashiers not getting enough hours, the cashiers have to do stocking when they're in, to cover the work that the keyholders can't get done. Which means we're expected to be in two places at the same time, both up the ladder stocking and on cash serving customers. You can't win. You either get told off for not getting the stock out because you were serving customers or you get told off for trying to get the stock out and not being on cash and serving customers. On top of doing that the cashiers are also expected to front face, clean the whole store, put away returns, fill the pop coolers, the gum, chocolate bars, reading/sunglasses and fill the chips. There is only ever one cashier on a day (except for busy times of the year like around xmas) it's so stressful to work there. I could be in the best of moods but as soon as I walk through those doors it's like a fog of complete misery comes over me. Just last weekend I had hurt my back at work, and I was still made to do heavy lifting and push through the pain. It was so bad the next day I had to call in, I couldn't even stand upright. My SM tried to convince me to come in, telling me just to work on cash. Apparently the fact that I couldn't even stand upright didn't matter. Sorry but I'm not messing up my health for such a terrible company. I wish there were negative stars as a rating because this company doesn't even deserve a single star. We're just tools for the higher ups to play with and toss around. We're slaves. They don't care about their employees, only the money that lines their pockets. I wish jobs were easier to find, I want to quit so incredibly badly. Every shift is just plain torture(even if it's only 4 hours long). And don't think about booking time off for something important like a doctor's appointment. You're not likely to get it and if you do you're made to feel terrible about it the next shift you work. If you're looking for a great employment opportunity skip this company all together for your own good.   read complete rating Hide complete rating

  Posted on 8 July 2015 by Rater #101 | Add Comment | Flag as inappropriate

  Was this review helpful? 38 1

• As I am certain that these posts are monitored by someone at Dollarama, here are my personal views to you. It is quite apparent by previous posts, the biggest issue plaguing the company is upper Management. I have been with the company for three years and have suffered through 6 manager change overs, 5 DM change overs and 3 regional Manager change overs. Everyone of these changes came with new directives and agendas (God forbid you all get on the same page and run a company as a whole). The majority of managers try their best to make the work day as productive as possible, unfortunately a good many of them end up following suit of their DM's who motivate through intimidation, degradation and rudeness. I am actually embarrassed to tell people where I work. That's sad to say.   read complete rating Hide complete rating

  Posted on 1 July 2015 by Rater #99 | Add Comment | Flag as inappropriate

  Was this review helpful? 37 1